Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
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Steve Cable (London) is a User Experience Consultant for cxpartners. Steve has worked on many research and design projects, most recently for clients including Nokia Music, Virgin Trains, Planning Portal and Saga Holidays.
Credits vi
Authors' Acknowledgments viii
Contents ix
Introduction 1
A summary of the documents 2
Putting the documents into context 7
Enjoy yourselves! 8
CHAPTER 1: Personas 9
CHAPTER 2: Task Models 43
CHAPTER 3: User Journeys 77
CHAPTER 4: Content requirements 103
CHAPTER 5: Sitemaps 123
CHAPTER 6: Wireframes 159
CHAPTER 7: Usability Test Reports 263
CHAPTER 8: Funnel Diagrams 291
Index 323
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.