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Communicating at Work : Principles and Practices for Business and the Professions

by Adler, Ronald B.; Elmhorst, Jeanne Marquardt

ISBN13:
9780073034331
ISBN10:
0073034339
Edition: 6th
Format: Paperback
Copyright: 1998-08-01
Publisher: McGraw Hill College Div
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Communicating at Work : Principles and Practices for Business and the Professions > ISBN13: 9780073034331

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The Used copy of this book is not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

PART I: BASICS OF BUSINESS AND PROFESSIONAL COMMUNICATION

Chapter 1: Communicating at Work

Chapter 2: Communication, Culture, and Work

PART II: PERSONAL SKILLS

Chapter 3: Verbal and Nonverbal Messages

Chapter 4: Listening

Chapter 5: Interpersonal Skills

Chapter 6: Principles of Interviewing

Chapter 7: Types of Interviews

PART III: Working in Groups

Chapter 8: Working in Teams

Chapter 9: Effective Meetings

PART IV: MAKING EFFECTIVE PRESENTATIONS

Chapter 10: Developing the Presentation

Chapter 11: Organizing Your Ideas

Chapter 12: Verbal and Visual Support in Presentations

Chapter 13: Delivering the Presentation

Chapter 14: Informative, Group, and Special-Occasion Speaking

Chapter 15: Persuasive Presentations

Index

Glossary

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.