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Communication Between Cultures With Infotrac,9780534569297
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Communication Between Cultures With Infotrac

by
Edition:
5th
ISBN13:

9780534569297

ISBN10:
0534569293
Media:
Paperback
Pub. Date:
8/1/2003
Publisher(s):
Wadsworth Publishing
List Price: $80.33
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Summary

Part I: COMMUNICATION AND CULTURE. 1. The Challenge of Intercultural Communication: Interaction in a Diverse World. 2. Understanding Culture: Alternative Views of Reality. 3. The Deep Structure: Roots of Reality. Part II: EXCHANGING INTERCULTURAL MESSAGES. 4. Language and Culture: Words and Meanings. 5. Nonverbal Communication: The Messages of Action, Space, Time, and Silence. Part III: THE ROLE OF CONTEXT IN INTERCULTURAL COMMUNICATION. 6. Cultural Influences on Context: The Business Setting. 7. Cultural Influences on Context: The Educational Setting. 8. Cultural Influences on Context: The Health Care Setting. Part IV: KNOWLEDGE IN ACTION. 9. Intercultural Challenges: Recognizing and Dealing with Differences. 10. Becoming Competent: A Point of View. Notes. Index.

Table of Contents

Preface viii
Part 1 Communication and Culture
1(136)
The Challenge of Intercultural Communication: Interaction in a Diverse World
2(26)
The Challenge of Intercultural Communication
2(2)
Intercultural Contact
4(11)
International Interaction
5(4)
Domestic Interaction
9(6)
Definition of Intercultural Communication
15(1)
Essentials of Human Communication
15(8)
Communication Defined
15(1)
Principles of Communication
15(8)
Studying Intercultural Communication
23(2)
Individual Uniqueness
24(1)
Objectivity
24(1)
Preview of the Book
25(1)
Summary
26(1)
InfoTrac College Edition Exercises
26(1)
Activities
27(1)
Discussion Ideas
27(1)
Understanding Culture: Alternative Views of Reality
28(53)
Understanding Culture
28(17)
The Basic Functions of Culture
30(1)
The Elements of Culture
31(1)
Definitions of Culture
32(1)
Characteristics of Culture
33(12)
Perception
45(3)
Defining Perception
45(1)
Perception and Culture
46(2)
Beliefs
48(1)
Values
48(2)
Studying Cultural Patterns
50(3)
Obstacles in Studying Cultural Patterns
50(2)
Selecting Cultural Patterns
52(1)
Dominant American Cultural Patterns
53(5)
Individualism
54(1)
Equality
55(1)
Materialism
56(1)
Science and Technology
56(1)
Progress and Change
56(1)
Work and Leisure
57(1)
Competition
58(1)
Diverse Cultural Patterns
58(20)
Hofstede's Value Dimensions
59(9)
Kluckhohn and Strodtbeck's Value Orientations
68(8)
Hall's High-Context and Low-Context Orientation
76(2)
Summary
78(1)
InfoTrac College Edition Exercises
79(1)
Activities
80(1)
Discussion Ideas
80(1)
The Deep Structure of Our Culture: Roots of Reality
81(56)
The Deep Structure of Culture
82(3)
Deep Structure Institutions Carry a Culture's Most Important Beliefs
83(1)
Deep Structure Institutions and Their Messages Endure
83(1)
Deep Structure Institutions and Their Messages Are Deeply Felt
83(1)
Deep Structure Institutions Supply Much of Our Identity
84(1)
World View
85(2)
Religion as a World View
87(5)
Importance of Religion
87(1)
Selecting Religious Traditions for Study
88(1)
Religious Similarities
89(3)
Six Religious Traditions
92(21)
Christianity
92(3)
Judaism
95(3)
Islam
98(6)
Hinduism
104(2)
Buddhism
106(4)
Confucianism
110(3)
Family
113(10)
The Importance of Family
113(1)
The Functions of Family
114(1)
Types of Families
115(1)
Communication, Culture, and Family
115(8)
History
123(12)
United States History
124(2)
African American History
126(2)
Russian History
128(1)
Chinese History
129(2)
Japanese History
131(2)
Mexican History
133(2)
Summary
135(1)
InfoTrac College Edition Exercises
135(1)
Activities
136(1)
Discussion Ideas
136(1)
Part 2 Exchanging Intercultural Messages
137(64)
Language and Culture: Words and Meaning
138(28)
Language and Intercultural Communication
138(3)
The Importance of Language
138(1)
The Functions of Language
139(1)
Conversation
140(1)
Language and Culture
141(11)
Verbal Processes
142(1)
Patterns of Thought
143(1)
Contextualization
144(1)
Culture and Meaning
145(1)
Culture and the Use of Language
146(2)
Social Customs and Relationships
148(1)
Expression of Emotion
149(1)
The Value of ``Talk''
150(2)
Language Diversity in the United States
152(5)
Co-Cultures and Language Use
153(4)
Alternative Languages
157(3)
Types of Alternative Languages
158(1)
Functions of Alternative Languages
158(2)
Foreign Language and Translation
160(4)
Problems of Translation and Equivalence
161(3)
Summary
164(1)
InfoTrac College Edition Exercises
165(1)
Activities
165(1)
Discussion Ideas
165(1)
Nonverbal Communication: The Messages of Action, Space, Time, and Silence
166(35)
The Importance of Nonverbal Communication
167(2)
Judging Internal States
168(1)
Creating Impressions
168(1)
Managing Interaction
168(1)
Defining Nonverbal Communication
169(1)
Functions of Nonverbal Communication
170(1)
Repeating
170(1)
Complementing
170(1)
Substituting
170(1)
Regulating
171(1)
Contradicting
171(1)
Studying Nonverbal Communication: Guidelines and Limitations
171(1)
Nonverbal Communication Is Often Ambiguous
171(1)
We Are More Than Our Culture
172(1)
Nonverbal Communication Seldom Operates in Isolation
172(1)
Nonverbal Communication and Culture
172(1)
Classifications of Nonverbal Communication
173(26)
Body Behavior
173(4)
Body Movement: Kinesics
177(12)
Space and Distance
189(3)
Time
192(5)
Silence
197(2)
Summary
199(1)
InfoTrac College Edition Exercises
200(1)
Activities
200(1)
Discussion Ideas
200(1)
Part 3 The Role of Context in Intercultural Communication
201(78)
Cultural Influences on Context: The Business Setting
202(30)
Culture and Context
202(1)
Communication and Context
203(1)
Communication Is Rule Governed
203(1)
Context Specifies Communication Rules
204(1)
Communication Rules Are Culturally Diverse
204(1)
Assessing the Context
204(5)
Informality and Formality
204(2)
Formality
206(1)
Assertiveness and Interpersonal Harmony
207(2)
Intercultural Communication and the Business Context
209(2)
The Multinational Business Context
211(14)
Cultural Views Toward Management
211(4)
International Business Practices
215(10)
The Domestic Business Context
225(5)
Diversity in Advertising
226(1)
Cultural Conflicts in the Workforce
227(2)
Gender and Sexual Harassment and Discrimination
229(1)
Summary
230(1)
InfoTrac College Edition Exercises
230(1)
Activities
231(1)
Discussion Ideas
231(1)
Cultural Influences on Context: The Educational Setting
232(24)
Globalism, Multiculturalism, and Education
232(1)
Education in a Cuturally Diverse Society
233(2)
Cultural Differences in Education
235(4)
What Cultures Teach
235(2)
How Cultures Teach
237(2)
Multicultural Education in the United States
239(11)
Goals of Multicultural Education
240(2)
Approaches to Multicultural Education
242(8)
Improving Communication in the Multicultural Classroom
250(4)
Multicultural Teaching Perspective
250(2)
Multicultural Teaching Competencies
252(2)
Summary
254(1)
InfoTrac College Edition Exercises
255(1)
Activities
255(1)
Discussion Ideas
255(1)
Cultural Influences on Context: The Health Care Setting
256(23)
Culture, Health Care, and Communication
256(2)
Worldview and Health Care
258(2)
Dualistic and Holistic World Views
258(1)
Mechanistic and Nonmechanistic World Views
259(1)
Health Care Belief Systems
260(1)
Biomedical System
260(1)
Personalistic System
260(1)
Naturalistic System
260(1)
Cultural Diversity in the Causes of Illness
261(1)
Cultural Diversity in the Treatment of Illness
262(2)
Biomedical Treatments
262(1)
Personalistic Treatments
262(1)
Naturalistic Treatments
263(1)
Cultural Diversity in the Prevention of Illness
264(2)
Religion, Spirituality, and Health Care
266(1)
Health Care for a Diverse Population
267(9)
Family Roles
268(3)
Self-Disclosure
271(1)
Language Barriers
272(1)
Nonverbal Messages
273(1)
Formality
274(2)
Improving Multicultural Health Care
276(2)
Recognizing Diverse Medical Systems
276(1)
Recognizing Ethnocentrism
277(1)
Summary
278(1)
InfoTrac College Edition Exercises
278(1)
Activities
278(1)
Discussion Ideas
278(1)
Part 4 Knowledge into Action
279(60)
Intercultural Challenges: Recognizing and Dealing with Difference
280(21)
A Philosophy of Change
281(2)
The Brain Is an Open System
281(2)
We Have Free Choice
283(1)
Communication Has a Consequence
283(1)
Potential Problems in Intercultural Communication
283(17)
Seeking Similarities
284(1)
Uncertainty Reduction
285(1)
Withdrawal
285(1)
Stereotyping
286(2)
Prejudice
288(3)
Racism
291(1)
Power
292(2)
Culture Shock
294(3)
Ethnocentrism
297(3)
Summary
300(1)
InfoTrac College Edition Exercises
300(1)
Discussion Ideas
300(1)
Becoming Competent: A Point of View
301(38)
Becoming Competent
301(4)
Defining Intercultural Competence
302(1)
Basic Components of Communication Competence
303(1)
Approaches to the Study of Intercultural Competence
304(1)
Improving Intercultural Communication
305(22)
Know Yourself
306(2)
Consider the Physical and Human Settings
308(3)
Seek to Understand Diverse Message Systems
311(4)
Develop Empathy
315(3)
Be Aware of Cultural Differences in Listening
318(1)
Encourage Feedback
319(2)
Develop Communication Flexibility
321(1)
Learn to Tolerate Ambiguity
321(1)
Learn to Manage Conflict
322(3)
Learn About Cultural Adaptation
325(2)
Ethical Considerations
327(3)
A Definition of Ethics
328(1)
Relativism
328(1)
Universalism
329(1)
Guidelines for an Intercultural Ethic
330(1)
Be Mindful That Communication Produces a Response
330(4)
Respect the Worth of the Individual
330(2)
Seek Commonalties Among People and Cultures
332(1)
Recognize the Validity of Differences
333(1)
Take Individual Responsibility for Your Actions
333(1)
The Future of Intercultural Communication
334(3)
Future Contacts
334(1)
Cultural Diversity
334(1)
International Problems
335(1)
Global Culture
336(1)
Ethnic and Cultural Identity
336(1)
Summary
337(1)
InfoTrac College Edition Exercises
338(1)
Activities
338(1)
Discussion Ideas
338(1)
Notes 339(26)
Index 365


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