Conflict : when differences challenge us | p. 3 |
The world of difference | p. 25 |
Taking a systems view | p. 55 |
A closer look at the conflict system | p. 77 |
Communication and the challenge of conflict management | p. 105 |
Moving toward value in relational conflicts | p. 129 |
Moving toward value in family conflicts | p. 157 |
Moving toward value in organizational and community conflicts | p. 179 |
Moving toward value in global conflicts | p. 207 |
Transcendence and transformation | p. 227 |
Reorienting to difference | p. 249 |
App.: A guide to practical skills and methods for conflict management | p. 277 |
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