Communication and Education Skills for Dietetics Professionals

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  • Edition: 5th
  • Format: Paperback
  • Copyright: 2008-05-29
  • Publisher: LWW
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Strong communication skills are vital for dietetics professionals. Building on the success of prior editions, this Fifth Edition shows how to take advantage of scientific models, theories, and strategies to communicate with clients, convincing them to make more healthful food choices. Moreover, the text offers plenty of activities and case studies to help readers put their communication skills into practice. This Fifth Edition covers all American Dietetic Association competencies in communication. New case studies highlight current issues such as cultural sensitivity. Also included are new student activities, discussion questions on key communication issues and problems, and a guide to online resources. A companion Website offers additional case studies.

Author Biography

Betsy B. Holli, EdD, RD, LDN Professor Emeritus, Department of Nutrition Sciences, Dominican University, River Forest, Illinois Julie O'Sullivan Maillet, PhD, RD, FADA Professor and Associate Dean Academic Affairs and Research, University of Medicine & Dentistry of New Jersey, School of Health Related Professions, Newark, New Jersey Judith A. Beto, PhD, RD, LDN, FADA Professor and Chairperson, Department of Nutrition Sciences, Director, Didactic Program in Dietetics, Dominican University, River Forest, Illinois Richard J. Calabrese, PhD Professor, Department of Communication, Dominican University, River Forest, Illinois

Table of Contents

Dedicationp. v
Prefacep. vii
Acknowledgmentsp. ix
Challenges for Dietetics Professionalsp. 1
Origins of Food Habits or Behaviorsp. 2
Food Knowledge and Beliefsp. 3
Health Beliefsp. 4
Adherence to Diet Changesp. 6
Nutrition Care Processp. 7
Communicationp. 12
Effective Communication Definedp. 13
Interpersonal Communication Modelp. 13
Verbal and Nonverbal Communicationp. 15
Listening Skillsp. 25
Negotiationp. 27
Communicating with Legislatorsp. 28
Interviewingp. 34
Nutrition Interviewsp. 35
Preemployment Interviewsp. 37
Conditions Facilitating Interviewsp. 37
Parts of the Interviewp. 42
Responsesp. 50
Closing the Interviewp. 55
Counselingp. 63
Nondirective Counselingp. 64
Counseling Processesp. 65
Directive Counselingp. 77
Nutrition Counselingp. 84
Nutrition Counselingp. 85
Nutrition Care Processp. 86
Documentationp. 98
Studies on Stages of Change in Counselingp. 99
Expanding Roles for Dietetics Practitionersp. 99
Counseling for Behavior Modificationp. 105
Classical Conditioningp. 107
Operant Conditioningp. 108
Modelingp. 109
Changing Eating Behaviorsp. 110
Self-Monitoringp. 119
Self-Managementp. 120
Social Supportp. 120
Applicationsp. 121
Counseling for Cognitive Changep. 130
Cognitionsp. 131
Self-Efficacyp. 138
Relapse Preventionp. 143
Models and Theories of Changep. 151
Cross-Cultural and Life-Span Counselingp. 158
Workplace Diversityp. 159
Health Disparities in Diverse Population Groupsp. 161
Culture and Acculturationp. 163
Cultural Competence in Counselingp. 164
Counseling Throughout the Life Spanp. 171
Limited Literacyp. 187
Motivating Clients and Employeesp. 196
Motivation of Clientsp. 198
Motivation of Employeesp. 200
Principles and Theories of Learningp. 214
Learningp. 214
Behavioral Learning Theoriesp. 215
Social Cognitive Theoryp. 218
Cognitive Theoriesp. 220
Memoryp. 222
Transfer of Learningp. 226
Andragogyp. 227
Learning Styles and Teaching Stylesp. 230
Diffusion of Innovationsp. 232
Technology as a Learning Toolp. 233
Planning Learningp. 237
Environment for Teaching and Learningp. 239
Steps to Effective Educationp. 239
Conducting a Needs Assessmentp. 240
Developing Performance Objectivesp. 242
Domains of Learningp. 246
Determining the Content of Learning Plansp. 255
Organizing Learning Groupsp. 255
Implementing and Evaluating Learningp. 260
Selecting Techniques and Methodsp. 261
Techniques for Different Domains of Learningp. 266
Task Analysisp. 267
Job Instruction Trainingp. 268
Sequence of Instructionp. 270
Evaluation of Resultsp. 271
Types of Evaluation and Outcomesp. 276
Data Collection Techniquesp. 280
Reliability and Validityp. 282
Lesson Plans and Program Plansp. 283
Documentationp. 284
Group Facilitation and Dynamicsp. 291
Characteristics of an Effective Teamp. 292
Stimulating Change in Teams and Groupsp. 294
Cohesiveness in Groupsp. 294
Informal Work Groupsp. 299
Managing Groupsp. 300
Paradox of Group Dynamicsp. 307
Synergyp. 307
Group Participation in Decision Makingp. 310
Creating and Delivering Effective Oral Presentations and Workshopsp. 316
Preparation of an Effective Presentationp. 317
Components of an Effective Presentationp. 319
Implementation of an Effective Presentationp. 322
Evaluation Methodsp. 329
Adaptationsp. 329
Planning, Selecting, and Using Instructional Mediap. 337
Benefits of Visual Mediap. 338
Planning Visual Mediap. 338
Art and Design Principlesp. 339
Asynchronous or Synchronous Learningp. 342
Kinds of Visual Mediap. 343
Purchasing Prepared Media Materialsp. 354
Giving Presentationsp. 356
Evaluating Resultsp. 356
Counseling Guidelines-Initial Sessionp. 361
Nutrition Diagnostic Terminologyp. 365
Nutrition Intervention Terminologyp. 369
Nutrition Monitoring and Evaluation Terminologyp. 372
Indexp. 379
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