Strong communication skills are vital for dietetics professionals. Building on the success of prior editions, this Fifth Edition shows how to take advantage of scientific models, theories, and strategies to communicate with clients, convincing them to make more healthful food choices. Moreover, the text offers plenty of activities and case studies to help readers put their communication skills into practice. This Fifth Edition covers all American Dietetic Association competencies in communication. New case studies highlight current issues such as cultural sensitivity. Also included are new student activities, discussion questions on key communication issues and problems, and a guide to online resources. A companion Website offers additional case studies.

Betsy B. Holli, EdD, RD, LDN Professor Emeritus, Department of Nutrition Sciences, Dominican University, River Forest, Illinois Julie O'Sullivan Maillet, PhD, RD, FADA Professor and Associate Dean Academic Affairs and Research, University of Medicine & Dentistry of New Jersey, School of Health Related Professions, Newark, New Jersey Judith A. Beto, PhD, RD, LDN, FADA Professor and Chairperson, Department of Nutrition Sciences, Director, Didactic Program in Dietetics, Dominican University, River Forest, Illinois Richard J. Calabrese, PhD Professor, Department of Communication, Dominican University, River Forest, Illinois

Dedication	p. v
Preface	p. vii
Acknowledgments	p. ix
Challenges for Dietetics Professionals	p. 1
Origins of Food Habits or Behaviors	p. 2
Food Knowledge and Beliefs	p. 3
Health Beliefs	p. 4
Adherence to Diet Changes	p. 6
Nutrition Care Process	p. 7
Communication	p. 12
Effective Communication Defined	p. 13
Interpersonal Communication Model	p. 13
Verbal and Nonverbal Communication	p. 15
Listening Skills	p. 25
Negotiation	p. 27
Communicating with Legislators	p. 28
Interviewing	p. 34
Nutrition Interviews	p. 35
Preemployment Interviews	p. 37
Conditions Facilitating Interviews	p. 37
Parts of the Interview	p. 42
Responses	p. 50
Closing the Interview	p. 55
Counseling	p. 63
Nondirective Counseling	p. 64
Counseling Processes	p. 65
Directive Counseling	p. 77
Nutrition Counseling	p. 84
Nutrition Counseling	p. 85
Nutrition Care Process	p. 86
Documentation	p. 98
Studies on Stages of Change in Counseling	p. 99
Expanding Roles for Dietetics Practitioners	p. 99
Counseling for Behavior Modification	p. 105
Classical Conditioning	p. 107
Operant Conditioning	p. 108
Modeling	p. 109
Changing Eating Behaviors	p. 110
Self-Monitoring	p. 119
Self-Management	p. 120
Social Support	p. 120
Applications	p. 121
Counseling for Cognitive Change	p. 130
Cognitions	p. 131
Self-Efficacy	p. 138
Relapse Prevention	p. 143
Models and Theories of Change	p. 151
Cross-Cultural and Life-Span Counseling	p. 158
Workplace Diversity	p. 159
Health Disparities in Diverse Population Groups	p. 161
Culture and Acculturation	p. 163
Cultural Competence in Counseling	p. 164
Counseling Throughout the Life Span	p. 171
Limited Literacy	p. 187
Motivating Clients and Employees	p. 196
Motivation of Clients	p. 198
Motivation of Employees	p. 200
Principles and Theories of Learning	p. 214
Learning	p. 214
Behavioral Learning Theories	p. 215
Social Cognitive Theory	p. 218
Cognitive Theories	p. 220
Memory	p. 222
Transfer of Learning	p. 226
Andragogy	p. 227
Learning Styles and Teaching Styles	p. 230
Diffusion of Innovations	p. 232
Technology as a Learning Tool	p. 233
Planning Learning	p. 237
Environment for Teaching and Learning	p. 239
Steps to Effective Education	p. 239
Conducting a Needs Assessment	p. 240
Developing Performance Objectives	p. 242
Domains of Learning	p. 246
Determining the Content of Learning Plans	p. 255
Organizing Learning Groups	p. 255
Implementing and Evaluating Learning	p. 260
Selecting Techniques and Methods	p. 261
Techniques for Different Domains of Learning	p. 266
Task Analysis	p. 267
Job Instruction Training	p. 268
Sequence of Instruction	p. 270
Evaluation of Results	p. 271
Types of Evaluation and Outcomes	p. 276
Data Collection Techniques	p. 280
Reliability and Validity	p. 282
Lesson Plans and Program Plans	p. 283
Documentation	p. 284
Group Facilitation and Dynamics	p. 291
Characteristics of an Effective Team	p. 292
Stimulating Change in Teams and Groups	p. 294
Cohesiveness in Groups	p. 294
Informal Work Groups	p. 299
Managing Groups	p. 300
Paradox of Group Dynamics	p. 307
Synergy	p. 307
Group Participation in Decision Making	p. 310
Creating and Delivering Effective Oral Presentations and Workshops	p. 316
Preparation of an Effective Presentation	p. 317
Components of an Effective Presentation	p. 319
Implementation of an Effective Presentation	p. 322
Evaluation Methods	p. 329
Adaptations	p. 329
Planning, Selecting, and Using Instructional Media	p. 337
Benefits of Visual Media	p. 338
Planning Visual Media	p. 338
Art and Design Principles	p. 339
Asynchronous or Synchronous Learning	p. 342
Kinds of Visual Media	p. 343
Purchasing Prepared Media Materials	p. 354
Giving Presentations	p. 356
Evaluating Results	p. 356
Counseling Guidelines-Initial Session	p. 361
Nutrition Diagnostic Terminology	p. 365
Nutrition Intervention Terminology	p. 369
Nutrition Monitoring and Evaluation Terminology	p. 372
Index	p. 379
Table of Contents provided by Ingram. All Rights Reserved.

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.