Communication and Interpersonal Skills in Nursing

by Shirley Bach

• ISBN13: 9780857254498
• ISBN10: 0857254499
• Edition: 2nd
• Format: Paperback
• Copyright: 2011-06-01
• Publisher: Learning Matters

Summary

The importance of good communication and interpersonal skills has been recognised in the new NMC Standards for pre-registration nursing education (2010). The new edition of this well-received book has been revised to cover the new Standards and is now aimed specifically at first year students. New case studies help students understand how to use skills in practice and the theory of communication has been made easier to understand through scenarios and theory summaries. Key topics covered include underpinning concepts, building therapeutic relationships, using a variety of communication methods, compassion and dignity, communicating in different environments, and culture and diversity issues.

Author Biography

Dr Shirley Bach is Head of the School of Nursing and Midwifery at the University of Brighton and also the series editor for Transforming Nursing Practice. Dr Alec Grant is Principal Lecturer in the School of Nursing and Midwifery at the University of Brighton and is a Registered and Accredited Cognitive Psychotherapist.

Table of Contents

Foreword to first edition	p. vi
About the authors	p. vii
Acknowledgements	p. viii
Introduction	p. 1
Understanding communication and interpersonal skills	p. 6
Evidence-based communication and interpersonal skills	p. 29
The safe and effective practice of communication and interpersonal skills	p. 47
Understanding potential barriers to the safe and effective practice of communication and interpersonal skills	p. 62
The learning and educational context of communication and interpersonal skills	p. 83
The environmental context of communication and interpersonal skills	p. 104
Population and diversity contexts of communication and interpersonal skills	p. 120
Glossary	p. 146
References	p. 149
Index	p. 157
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