did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9781573248020

Communication Miracles at Work

by
  • ISBN13:

    9781573248020

  • ISBN10:

    1573248029

  • Format: Paperback
  • Copyright: 2002-05-01
  • Publisher: Red Wheel / Weiser
  • Purchase Benefits
  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
  • Write a Review Icon Write a Review
List Price: $14.95 Save up to $12.14
  • Digital
    $5.63
    Add to Cart

    DURATION
    PRICE

Supplemental Materials

What is included with this book?

Summary

A communications mediator provides tips and techniques for improving business relationships while overcoming communication obstacles, addressing such topics as the influence of corporate culture, gender issues, and stress. Original. 25,000 first printing.

Table of Contents

Foreword vii
BJ Gallagher
Introduction 1(6)
Workplace Cultures
7(20)
Why Am I So Mad?
27(24)
The Gender Factor
51(26)
Getting Along with coworkers
77(32)
Communicating Up and Down the Ladder
109(36)
Treating Customers as Human Beings
145(26)
Working in Groups
171(24)
What the Best Companies Are Doing
195(24)
Who Do You Want Be?
219(12)
Resources 231(10)
Acknowledgments 241(2)
Index 243(4)
About the Author 247

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program