Communication Principles for a Lifetime, Portable Edition -- Volume 2: Interpersonal Communication

by Beebe, Steven A.; Beebe, Susan J.; Ivy, Diana K.

• ISBN13: 9780205593569
• ISBN10: 0205593569
• Edition: 1st
• Format: Paperback
• Copyright: 2008-02-07
• Publisher: Pearson

Summary

Volume 2 of Communication: Principles for a Lifetime, Portable Edition links concepts and strategies for understanding interpersonal communication with the five communication principles for a lifetime that serve as a framework for this text: Be aware of your communication with yourself and others. Effectively use and interpret verbal messages. Effectively use and interpret nonverbal messages. Listen and respond thoughtfully to others. Appropriately adapt messages to others. This volume presents information to help you better understand the nature and function of communication in relationships and identifies strategies that can enhance the quality of your interpersonal relationships with others. This volume also includes practical strategies for interviewing and guidance for balancing technology with interpersonal communication. Book jacket.

Table of Contents

Preface	p. v
Introduction	p. xix
Understanding Interpersonal Communication	p. 1
What Is Interpersonal Communication?	p. 3
Interpersonal Communication Involves Quality	p. 4
Interpersonal Communication Involves Mutual Influence	p. 5
Interpersonal Communication Helps Manage Relationships	p. 5
Initiating Relationships	p. 6
Interpersonal Attraction: Why We Like Whom We Like	p. 7
Ethics and Communication: The Harmless Crush?	p. 8
Diversity and Communication: What Attracts You?	p. 10
On the Web	p. 11
Communicating Our Attraction	p. 12
Getting That First Conversation Going	p. 13
Technology and Communication: Gender and Online Communication	p. 15
Maintaining Relationships	p. 20
Self-Disclosure: Revealing Yourself to Others	p. 20
On the Web	p. 23
Two Models of Self-Disclosure	p. 24
Expressing Emotions	p. 27
Principles for a Lifetime: Enhancing Your Skills	p. 29
Summary	p. 30
Discussion and Review	p. 31
Putting Principles into Practice	p. 32
Chapter 2.1 Practice Test	p. 34
Enhancing Relationships	p. 39
The Importance of Friendship	p. 40
Communication Principles for a Lifetime: Enhancing Friendships	p. 43
The Importance of Family	p. 43
Communication Principles for a Lifetime: Enhancing Family Relationships	p. 44
The Importance of Colleagues	p. 45
Communication Principles for a Lifetime: Enhancing Workplace Relationships	p. 46
Stages of Relationship Development	p. 47
Relational Escalation	p. 48
Relational De-Escalation	p. 50
Ethics and Communication: Making Breaking Up Easier to Do?	p. 51
Technology and Communication: Cheating in Cyberspace	p. 53
Managing Interpersonal Conflict	p. 54
A World of Conflict	p. 54
How Conflict Functions in Relationships	p. 55
Diversity and Communication: Conflict and Culture	p. 57
Styles of Managing Conflict	p. 62
Conflict Management Skills	p. 64
On the Web	p. 67
Principles for a Lifetime: Enhancing Your Skills	p. 70
Summary	p. 71
Discussion and Review	p. 72
Putting Principles into Practice	p. 72
Chapter 2.2 Practice Test	p. 73
Interviewing	p. 77
The Nature and Types of Interviews	p. 78
Information-Gathering Interview	p. 78
Appraisal Interview	p. 78
Problem-Solving Interview	p. 79
Persuasion Interview	p. 79
Job Interview	p. 79
Interview Structure	p. 81
The Opening	p. 81
The Body: Asking Questions	p. 82
The Conclusion	p. 86
How to Be Interviewed for a Job	p. 87
Be Aware of Your Skills and Abilities	p. 87
Prepare Your Resume	p. 88
Sample Resume	p. 89
Identify the Needs of Your Employer	p. 90
Listen, Respond, and Ask Appropriate Questions	p. 92
Technology and Communication: Tips for E-Resumes	p. 94
Follow Up after the Interview	p. 94
How to Be Interviewed in an Information-Gathering Interview	p. 95
Prepare for the Interview	p. 95
On the Web	p. 96
Listen Effectively	p. 96
Respond Appropriately	p. 96
The Responsibilities of the Interviewer	p. 97
Be Aware of Biases and Prejudices	p. 97
Adapt to an Interviewee's Behavior	p. 97
Deal Wisely with Sensitive Content	p. 98
Listen Effectively	p. 98
Record Information	p. 99
Ask Appropriate Questions	p. 99
Principles for a Lifetime: Enhancing Your Skills	p. 100
Summary	p. 101
Technology and Interpersonal Communication	p. 103
An Impersonal Technological Innovation	p. 104
The Role of Technology in Relationship Initiation	p. 106
The Role of Technology in Relationship Maintenance	p. 109
Principles for a Lifetime: Enhancing Your Skills	p. 111
Summary	p. 112
Notes	p. 113
Photo Credits	p. 123
Answers to Practice Tests	p. 125
Key to the MyCommunicationLab Media Assets	p. 127
Index	p. 129
Table of Contents provided by Ingram. All Rights Reserved.