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9780816055173

Communication Skills

by ; ;
  • ISBN13:

    9780816055173

  • ISBN10:

    0816055173

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2004-04-01
  • Publisher: Ferguson Pub
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List Price: $25.00

Summary

Looks at the communication skills necessary to succeed in business, including effective writing, public speaking, and listening.

Table of Contents

Introduction 1(6)
1 Writing with a Purpose 7(38)
2 Speaking with Confidence 45(22)
3 Communicating Effectively 67(24)
4 Is Anybody Listening? 91(16)
5 Making Meetings Work 107(20)
Glossary 127(4)
Bibliography 131(4)
Index 135

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Excerpts

Knowing how to communicate clearly and effectively in the workplace is a key to success. Communication Skills, Second Edition focuses on the importance of solid speaking, writing, listening, and conversational skills for thriving in the workplace. The book also covers additional communication skills that are useful in specific situations, such as techniques for conducting structured and productive meetings.

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