Communication Skills for Doctors A Guide to Effective Communication with Patients and Families

by Maguire, Peter

• ISBN13: 9780340663097
• ISBN10: 034066309X
• Format: Paperback
• Copyright: 2001-01-04
• Publisher: Hodder Education Publishers

Summary

This important and timely book is written to help senior medical students and doctors in training become more competent in dealing with difficult areas of communication. The author covers the main areas where communication must take place effectively, both in normal interview situations aswell as difficult scenarios that students/doctors are likely to encounter. These include breaking bad news, interviewing potentially suicidal patients and handling anger and hopelessness as well as patient grief. Practical advice is given on how to improve technique as well as how to leave patientsfeeling understood and satisfied whilst surviving emotionally at the same time.

Author Biography

Peter Maguire is Honorary Consultant Psychiatrist and Director of the Christie CRC Psychological Medicine Group, Manchester, UK.

Table of Contents

Preface	vii
Introduction	ix
Improving your interviewing	1	(6)
Psychological barriers to communication	7	(11)
Eliciting patients' problems	18	(14)
Giving information	32	(10)
Interviewing key relatives	42	(13)
Breaking bad news	55	(12)
Handling difficult situations	67	(15)
Talking to withdrawn patients	82	(12)
Interviewing potentially suicidal patients	94	(8)
Helping the bereaved	102	(17)
How to communicate effectively and survive emotionally	119	(12)
Index	131