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What is included with this book?
This is a new edition of a successful and well-established textbook has been reworked and updated to meet the needs of today’s student and practitioner.
No other book provides such a comprehensive introduction to effective communication for Social Work, bringing together the fundamental knowledge and the specialist skills needed for different settings in to one place. It combines practical examples with a clear theoretical approach, demonstrates the subtleties of communication with specific and diverse service users and carers, and maps outcomes to the PCF and KSS.
In addition, you will also find in this third edition:
Whether you’re a practising social worker or a student studying for their qualification, this is the ideal resource to develop your communication skills and ensure you are fully prepared to meet the needs of diverse service user groups and demonstrate how they are meeting professional standards.
Dr Johanna Woodcock Ross is a registered social worker and lecturer in social work. Over the past 20 years she has taught communication skills to social work students, Practice Educators, and researched the communication strategies of qualified social workers in differing practice settings.
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.