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9780810853577

Comparative Perspectives on E-Government Serving Today and Building for Tomorrow

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  • ISBN13:

    9780810853577

  • ISBN10:

    0810853574

  • Format: Paperback
  • Copyright: 2006-03-09
  • Publisher: Scarecrow Press
  • Purchase Benefits
List Price: $92.00

Summary

E-government is a product of the Internet age, and Comparative Perspectives on E-Government identifies the various facets of e-government, comparing developments among five countries (Australia, UK, Canada, New Zealand, and the US). E-government is a more complex, rich phenomena than previously recognized.

Table of Contents

List of Figures and Tables
v
Preface vii
Peter Hemon
Part I: Introduction
E-government: Transforming Government
3(22)
Peter Hemon
Rowena Cullen
Part II: Individual Countries
E-government in the United States
25(30)
Jeffrey W. Seifert
E-government in the United Kingdom
55(11)
Peter Hernon
E-government in Canada
66(18)
Kirsti Nilsen
E-government in Australia
84(18)
Sue Burgess
Jan Houghton
E-government in New Zealand
102(25)
Rowena Cullen
Part III: Foundational Issues
Trust in Government
127(12)
Peter Hernon
Access and Security
139(25)
Harold C. Relyea
Trends and Challenges in Archiving E-government Records
164(17)
Rachel Lilburn
Part IV: Audience Issues
Citizens' Response to E-government
181(28)
Rowena Cullen
Peter Hernon
More Citizen Perspectives on E-government
209(36)
Rowena Cullen
Peter Hernon
Part V: Results and Evaluation
Government Portals
245(22)
Rowena Cullen
Performance Metrics---Not the Only Way to Frame Evaluation Results
267(22)
Peter Hernon
Robert E. Dugan
Part VI: Consequences
E-government and the Digital Divide
289(25)
Rowena Cullen
Broadband Internet Access and the Digital Divide in the United States
314(17)
Lennard G. Kruger
Part VII: Conclusion and Improvements in E-government
The Internet, the Government, and E-governance
331(18)
Kenneth Flamm
Anindya Chaudhuri
Advancing E-government
349(20)
Peter Hernon
Rowena Cullen
Bibliography 369(30)
Index 399(10)
About the Editors and Contributors 409

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