Acknowledgments | p. vii |
Introduction: The Dominant Predator | p. 1 |
Value versus Price: The Real Reason You Lose to Competition | p. 7 |
Due Diligence: Establishing the Competitive Playing Field | p. 31 |
The Notorious D.I.G.: How to Conduct the Client Needs Analysis | p. 53 |
Role Call: Identifying the Inner Circle | p. 75 |
Games People Play: Politics in the Competitive Sale | p. 95 |
Face Time: How to Gain Access to the Inner Circle | p. 113 |
The Process of Elimination: Removing Competitors from Consideration | p. 133 |
Forget the Budget: How to Present the Winning Proposal | p. 153 |
Gaining the Upper Hand: Negotiation in the Competitive Sale | p. 173 |
The Art of Closing: Getting to "Yes" Without Lowering Your Fees | p. 191 |
Behind Enemy Lines: How to Sell to the Competitive User | p. 215 |
It Is What It Is: How the Ordinary Become Extraordinary | p. 235 |
Index | p. 257 |
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