The No Complaining Rule Positive Ways to Deal with Negativity at Work

by Gordon, Jon

• ISBN13: 9780470279496
• ISBN10: 0470279494
• Edition: 1st
• Format: Hardcover
• Copyright: 2008-06-23
• Publisher: Wiley

Summary

Negativity in the workplace costs businesses billions of dollars and impacts the morale, productivity and health of individuals and teams. "In The No Complaining Rule: Positive Ways to Deal with Negativity at Work, Jon Gordon, a bestselling author, consultant and speaker, shares an enlightening story that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude." Based on one company's successful No Complaining Rule, the powerful principles and actionable plan are practical and easy-to-follow, making this book an ideal read for managers, team leaders and anyone interested in generating positive energy.

Author Biography

Jon Gordon is a speaker, consultant, and author of the international bestseller The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy, which has inspired readers the world over. He and his books have been featured on CNN and on NBC's Today show, and in Forbes, Fast Company, O: The Oprah Magazine, the Wall Street Journal, and the New York Times. Clients such as the Jacksonville Jaguars, the PGA Tour, Northwestern Mutual, JPMorgan Chase, and Publix Supermarkets also call on Jon to get their team "on the bus" and moving in the right direction. Jon also impacts thousands of teachers and students each year through his work with schools, universities, and nonprofit organizations. He is a graduate of Cornell University and holds a master's degree in teaching from Emory University. He lives in northeast Florida with his wife and two high-energy children.

For more information about Jon, please visit www.JonGordon.com or www.NoComplainingRule.com.

Table of Contents

Acknowledgments	p. ix
Author's Note	p. xi
Introduction	p. xiii
Hope	p. 1
On Fire	p. 3
Morale	p. 7
The Phone Call	p. 11
The Real Problem	p. 15
Traffic	p. 17
The Talk	p. 23
The Cost of Negativity	p. 27
It Could Be Worse	p. 31
Cancer	p. 35
The Positive Road	p. 41
The Complaining Fast	p. 45
Three No Complaining Tools	p. 49
No News Is Good News	p. 51
Fundamentals of Prosperity	p. 53
The Bloggers	p. 59
The Yard Guy	p. 63
Friday	p. 67
The Meeting	p. 73
Positive Principles	p. 75
Questions	p. 83
More Traffic	p. 87
Sunday	p. 89
Monday	p. 93
Hope Shares the No Complaining Rule	p. 95
The Rollout	p. 101
Play to Win	p. 105
Hope Receives the News	p. 107
Six Months Later	p. 111
It's All Good	p. 115
No Complaining Rule Action Plan	p. 121
No Complaining Week Personal Action Plan	p. 129
Are You a Complainer? Assessment	p. 133
www.NoComplainingRule.com Web Site Information	p. 137
Is Your Organization Positive or Negative?	p. 139
Also by Jon Gordon...	p. 141
Seminar Information	p. 143
Index	p. 145
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