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Summary

At the end of 2004, more than 600,000 people had received CompTIA's vendor-neutral A+ certification, a key credential for anyone pursuing a career as a computer technician This competitively priced new guide offers seven minibooks and 1,000+ pages covering every aspect of the two required A+ exams, plus customizable test-prep software on CD-ROM Minibooks provide a thorough review of all the hardware and operating system topics tested in the exams: installation, configuration, and upgrading; diagnosing and troubleshooting; preventive maintenance; motherboards, processors, and memory; printers; networking; and operating system fundamentals Published day-and-date with the CompTIA's latest revision of the A+ examsNote: CD-ROM/DVD and other supplementary materials are not included as part of eBook file.

Author Biography

Glen E. Clarke (MCSE/MCSD/MCDBA/MCT/CIW SA/Security+/Network+/A+) is an independent trainer and consultant, focusing on network security and security auditing services. Glen spends most of his time delivering certified courses on A+, Network+, Windows Server 2003, SQL Server, Exchange Server, Visual Basic .NET, and ASP.NET. Glen also teaches a number of security related courses covering topics such as vulnerability testing, firewall design, and packet analysis.
Glen is an experienced author and technical editor who has worked on nine certification books. Glen designed and coauthored the award nominated A+ Certification Bible and has worked on certification titles involving topics such as Windows 2000/2003 certification, CIW certification, Network+ certification, and Security+ certification. When he’s not working, Glen loves to spend quality time with his wife, Tanya, and their three children, Sara, Brendon, and Ashlyn. He is an active member of the martial arts community, where he currently holds his first-degree black belt in Tae Kwon Do. You can visit Glen online at www.gleneclarke.com, or contact him at glenclarke@accesswave.ca.

Ed Tetz graduated in 1990 from Saint Lawrence College in Cornwall, Ontario with a degree in Business Administration. He spent a short time in computer sales, which eventually led to a computer support position. After several years of providing system and LAN support to small and large organizations, in 1994 he added training to his repertoire. He holds certifications for A+, ITIL Foundations Certificate in IT Service Management (IT Infrastructure Library), Microsoft Certified Trainer (MCT), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Database Administrator (MCDBA), and Chauncey Group’s Certified Technical Trainer (CTT). Since 2002, he has been a full-time consultant for a value added reseller in Halifax, Nova Scotia. Over his years of work experience, he has supported Apple Macintosh, IBM OS/2, Linux, Novell NetWare, and all Microsoft operating systems from MS-DOS to Windows Vista, as well as hardware from most of the major vendors. He welcomes comments from his readers and can be contacted at ed_tetz@hotmail.com, if you are not trapped by the junk mail filters, or info@edtetz.net.

Introduction
Setting the A+ Groundwork
The New A+ Exams
A+ Soft Skills
Protecting Yourself and Your PC
An Overview of System Components
Inside the Box
Knowing Your Motherboard
Picking Your Processor
What to Remember about Memory
Telling Your BIOS from Your CMOS
Working with Storage
Working with Power
Outside the Box
Ports, Cables, and Connectors
Installing and Configuring Input Devices
Installing and Configuring Output Devices
Examining System Resources
Managing Printers
Working with Multimedia Devices
Dealing with Portable Computers
Maintenance and Troubleshooting
Performing Preventative Maintenance
Troubleshooting Procedures and Guidelines
Operating System Basics
Comparison of Major Operating Systems
Operating System Functions
Installing and Upgrading Windows
Managing Files and Directories
Command Prompt Procedures
Working with System Files and the Boot Process
Managing the Operating System
Loading and Configuring Device Drivers
Working with Applications
Optimizing the Windows Environment
Using Windows-Based Troubleshooting Utilities
Recovering Systems
Managing Error Codes and Startup Messages
Managing Common Problems
Preparing for Disasters with Disaster Recovery
Networking
Down to the Networking Basics
Understanding Common Wireless
Networking the Operating System
Configuring Internet Access
Securing Systems
Fundamentals of Security
Implementing Security
Viruses and Malicious Software
About the CD
CompTIA A+ Exam Reference Matrix
Index
Table of Contents provided by Publisher. All Rights Reserved.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.