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PART ISafety and Professionalism
1Operational Procedures
2Planning and Professionalism
PART IIOperating Systems
3Operating System Fundamentals
4Upgrading, Installing, and Configuring Operating Systems
5Disk, File, and Application Management
6Operating System Troubleshooting and Maintenance
7Client-Side Virtualization
PART IIIComputer Hardware
8Personal Computer Components: Motherboards and Processors
9Personal Computer Components: Memory, Adapters, and Storage
10Power Supplies, Display Devices, and Pierpherals
11Installing and Upgrading PC Components
12PC Hardware Troubleshooting and Maintenance
13Using and Supporting Printers
PART IVLaptops and Mobile Devices
14Configuring and Using Laptops
15Supporting Mobile Devices
PART VNetworking
16Network Basics
17Installing a Small Office/Home Office (SOHO) Network
18Internet, Cloud, and Remote Access
19Troubleshooting Networks
PART VISecurity
20Physical Security and User Authentication
21Protecting and Managing Data
22Defending Against Malware and Social Engineering
PART VIIAppendices
App AScripting
App BAbout the Online Content
GLGlossary
