Computer-Mediated Communication Human-to-Human Communication Across the Internet

by Barnes, Susan B.

• ISBN13: 9780205321452
• ISBN10: 0205321453
• Format: Paperback
• Copyright: 2002-09-11
• Publisher: Pearson

Summary

Computer-Mediated Communication introduces students to the terms, theories, and issues associated with the use of the Internet in personal and social contexts. Each section of this text focuses on helping students understand how computer-mediated communication (CMC) is used in contemporary society. It provides different ways to think about how CMC is used to build interpersonal relationships, develop group communication, and support public communication both locally and globallyall while exploring social issues and challenges facing those who communicate via the computer.

Table of Contents

Introduction.

I. OVERVIEW OF COMPUTER-MEDIATED COMMUNICATION.

1. Computer-Mediated Communication.
Computer-Mediated Communication.
CMC Genres.
CMC as Media Environments.

2. Characteristics of Computer-Mediated Communication.
Internet Characteristics.
Cyberspace.
Cybertime.
Characteristics of CMC.
CMC and Frame Theory.
Play and Flow Theory.

3. Human-Computer Interaction (HCI).
Development of Human-Computer Interaction.
Human-Computer Interaction and Cognitive Theory.
Intelligent Agents.
Computer as Social Actors (CAS) Model.

4. The Web.
Web Characteristics.
Mass Media and the Web.
Types of Web Sites.
Evaluating Web Sites.
Uses and Gratification Models for Evaluating Web Usage.

II. INTERACTING THROUGH CMC.

5. Language and the Internet.
Orality and Literacy.
Figurative Language and Metaphor.
Language and Action.
Speech-Act Theory.
Language Usage and CMC.
Rhetoric and the Internet.

6. Presenting Oneself Online.
Traditional Concepts of Identity.
Internet and Self Identity.
The Presentation of Self.
Self-Disclosure.
Research on Identity and the Internet.

7. Internet Interpersonal Relationships.
Motives for Online Interaction.
Online Relationships.
Online Relationship Development.
Criteria for Examining Computer-Mediated Interpersonal Relationships.
CMC Impression Management Model.

III. CMC AND GROUP COMMUNICATION.

8. CMC in Organizations.
The Networked Organization and CMC.
CMC and Electronic Commerce.
Computer-Supported Cooperative Work (CSCW) Applications.
Organizational Adoption of the Web.
Approaches to Organizational CMC Research.

9. Online Games.
Historical Overview of Computer Games.
MUDs and Social Behavior.
MUD Genres.
Web-based Games.
Brenda Laurel's Theatre Model.

10. Educational Contexts.
Using Computers in Educational Contexts.
Informatics and Education.
Developing CMC Skills.
Education and CMC Genres.
Issues Concerning CMC in Education.
Evaluating Face-to-Face versus Computer-Mediated Classroom Discussion.

11. Virtual Communities.
The Development of Virtual Communities.
Case Study: VC-L.
Types of Online Communities.
Social Identification/Deindividuation (SIDE) Theory.

IV. CMC AND SOCIETY.

12. Disruptive Online Behavior.
Disruptive Behavior in CMC.
Disruptive Behavior and Social Concerns.
A Model for Comparing Codes of Conduct.

13. Anonymity, Privacy and Copyright.
Free Speech and the Internet.
Anonymity Issues.
Privacy Issues.
Copyright Issues.
A Model for Regulating Cyberspace.

14. Democracy and the Internet.
Digital Cities.
American Politics and the Internet.
The Internet and Democracy.
A Resource Model of Digitally Mediated Political Life.

15. Communicating in the Global Village.
The Global Village.
The Global Information Society.
Theories About Technology & Society Relationships.

Index.