Computers in Society : Privacy, Ethics, and the Internet

by George, Joey F.

• ISBN13: 9780131406605
• ISBN10: 0131406604
• Format: Hardcover
• Copyright: 2004-01-01
• Publisher: Prentice Hall

Summary

This book focuses around the social and ethic issues that companies face everyday in doing business. It is a collection of 37 articles from experts in the social issues of computing, exploring the most pressing issues in information technology today. The chapters are fresh, informative, timely, and authoritative.The readings cover such themes as views of computing, the information society, computers and organizations, computer-based monitoring, security and reliability, and privacy, ethics, and the internet.A book from a leading author in the IT field, this collection of articles is an excellent resource for computer-based business owners, managers, and employees. Its excellent section on the Internet makes this a must-read for owners/managers of Internet-based businesses.

Table of Contents

Introduction	ix
Preface	xi
PART 1: COMPUTERS IN SOCIETY	1	(166)
Introduction to the Social Issues of Computing	6	(8)
Joey F. George
Views of Computing
Gaining Control	14	(6)
Andrew L. Shapiro
On Utopias and Dystopias: Toward an Understanding of the Discourse Surrounding the Internet	20	(9)
Dana R. Fisher
Larry Michael Wright
The Worldwide Computer	29	(7)
David P. Anderson
John Kubiatowicz
The Information Society
Global Implications of the Information Society	36	(9)
Marc Uri Porat
From ``Post-Industrialism'' to ``Information Society'': A New Social Transformation	45	(11)
David Lyon
Computers and Organizations
The Productivity Paradox of Information Technology	56	(18)
Erik Brynjolfsson
Beyond the Productivity Paradox	74	(10)
Erik Brynjolfsson
Lorin M. Hitt
The Productivity Paradox: Is It Resolved? Is There a New One? What Does It All Mean for Managers?	84	(9)
Kenneth Kraemer
Jason Dedrick
The Computerization of Work: A Social Informatics Perspective	93	(17)
Steve Sawyer
Andrea Tapia
Computer-Based Monitoring
Computer-Based Performance Monitoring	110	(11)
Joey F. George
Pamela E. Carter
Social and Technical Aspects of Electronic Monitoring: To Protect and to Serve	121	(10)
Terri L. Griffith
Aligning Internet Usage with Business Priorities	131	(6)
Claire A. Simmers
Security and Reliability
Pending Investigation	137	(5)
Jonathan Littman
Excerpts from the ``2002 CSI/FBI Computer Crime and Security Survey''	142	(12)
Richard Power
Detecting Deception in Computer-Mediated Communication	154	(13)
Judee K. Burgoon
L. Kent Marett
J. P. Blair
PART 2: PRIVACY	167	(52)
Consumer Privacy, Technology, and Policy	171	(13)
Mary J. Culnan
Building Consumer Trust Online	184	(7)
Donna L. Hoffman
Thomas P. Novak
Marcos Peralta
Trust and Privacy Online: Why Americans Want to Rewrite the Rules	191	(13)
Susannah Fox
It's Time for Rules in Wonderland	204	(9)
Heather Green
Mike France
Marcia Stepanek
Amy Borrus
Privacy in an Age of Terror	213	(6)
Mike France
Heather Green
Jim Kerstetter
Jane Black
Alex Salkever
Dan Carney
PART 3: ETHICS	219	(82)
An Investigation of the Therac-25 Accidents	222	(42)
Nancy G. Leveson
Clark S. Turner
Ethics and Information Systems: The Corporate Domain	264	(20)
H. Jeff Smith
John Hasnas
Ethical Issues	284	(12)
Effy Oz
Self-Assessment	296	(5)
Eric A. Weiss
PART 4: THE INTERNET	301	(174)
The Internet in the United States and the World
Excerpts from ``Measuring the Internet Economy''	305	(14)
Anitesh Barua
Andrew Whinston
A Framework for Assessing the Global Diffusion of the Internet	319	(29)
Peter Wolcott
Larry Press
William McHenry
Seymour Goodman
William Foster
Social Implications of Internet Use
Internet Paradox	348	(20)
Robert Kraut
Vicki Lundmark
Michael Patterson
Sara Kiesler
Tridas Mukopadhyay
William Scherlis
Internet Paradox Revisited	368	(20)
Robert Kraut
Sara Kiesler
Bonka Boneva
Jonathan Cummings
Vicki Helgeson
Anne Crawford
The Internet, Government, and the Law
Excerpts from ``Cyberspaces: Familiar Territory or Lawless Frontiers''	388	(12)
Anne Wells Branscomb
Evaluating Federal Web Sites: Improving E-Government for the People	400	(13)
Kim M. Thompson
Charles R. McClure
Paul T. Jaeger
Digital Divides
Bridging the Racial Divide on the Internet	413	(5)
Donna L. Hoffman
Thomas P. Novak
Internet Self-Efficacy and the Psychology of the Digital Divide	418	(13)
Matthew S. Eastin
Robert LaRose
Using E-mail for Personal Relationships: The Difference Gender Makes	431	(16)
Bonka Boneva
Robert Kraut
David Frohlich
Free Speech and the Internet
Anonymity on the Internet: Why the Price May Be Too High	447	(4)
David Davenport
Library Bill of Rights	451	(1)
American Library Association
Free Speech	452	(23)
L. Lessig
Index	475