Confessions of a Civil Servant Lessons in Changing America's Government and Military

by Stone, Bob

• ISBN13: 9780742527652
• ISBN10: 0742527654
• Format: Paperback
• Copyright: 2004-07-26
• Publisher: Rowman & Littlefield Publishers

Summary

Confessions of a Civil Servant is filled with lessons on leading change in government and the military. Bob Stone based the book on thirty years as a revolutionary in government. It comes at a time when the events of 9-11 are sharpening America's demands for government at all levels that works.

Author Biography

Bob Stone is an internationally known teacher of leading change. He started a quality revolution at the Pentagon, then led the White House project to reinvent government -- the most successful reform of the federal government ever. He's lectured at dozens of universities and taught mid-career government executives all over the United States, Europe, and Middle East.

Table of Contents

Foreword
Tom Peters	ix
Preface to the Paperback Edition	xvii
Acknowledgments	xxi
Introduction: On Government Service	xxiii
1 Brazen Chariots, Brazen Analysts
Tackling a Job When You Haven't a Clue	1	(10)
2 A Little Yellow Book
Shrinking Regulations	11	(12)
3 Red Hats, Red Scarves, Red Tails
Organizing for the Mission	23	(10)
4 Searching for Excellence
Turning an Organization Around	33	(16)
5 Snakes and Snakebusters
Dealing with Difficult Bosses	49	(14)
6 Getting to Reinvention
Seizing the Chance of a Lifetime	63	(8)
7 Hi Ho, Hi Ho, It's Off to Work We Go
Assembling a Team for a Big New Job	71	(8)
8 It's September 7th, Stupid!
Getting a Big Job Done in a Hurry	79	(16)
9 Setting a Thousand Fires and Fanning the Flames
Encouraging and Protecting Innovators	95	(16)
10 The Decline and Fall of a Great Group
Moving from Leadership to Management	111	(14)
11 To Compliance and Beyond
Strengthening the Regulatory Process	125	(18)
12 Jean Slams the Door
Facing up to Unpleasant Duties	143	(10)
13 Junkyard Dogs
Avoiding Inspector Generals	153	(6)
14 Overcoming Success
Getting Past the Barriers to Change	159	(8)
15 Ten Lessons in Leadership	167	(10)
16 Ciao, Mommy. That Means Goodbye	177	(4)
Appendix: Principles of Excellent Installations	181	(2)
Index	183	(10)
About the Author	193