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Conflict and Communication : A Guide Through the Labyrinth of Conflict Management

by Shapiro, Daniel; Pilsitz, Lisa; Shapiro, Susan; Donelan, Fran; Aitken, Sarah; Davidovic, Lara; Dellmuth, Jennifer

ISBN13: 9780972054195
ISBN10: 0972054197
Format: Paperback
Copyright: 2004-09-01
Publisher: Central European Univ Pr

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1. Conflict and Communication : A Guide Through the Labyrinth of Conflict Management > ISBN13: 9780972054195

List Price: $29.95

Author Biography

Daniel L. Shapiro is an Instructor in Psychology in the Department of Psychiatry at Harvard Medical School. He is also an Associate at the Harvard Negotiation Project and teaches negotiation at Harvard Law School and at the Massachusetts Institute of Technology.

Foreword: A Global Framework of Conflict Management

PART I - CONFLICT MANAGEMENT

Introduction

(7)

(34)

You

(40)

Me and You

(28)

Me vs. You

111

(26)

Me with You

137

(40)

177

(27)

PART II - STUDENT MEDIATION

Introduction

202

(2)

The Ten Sessions

204

(85)

APPENDIXES

Appendix I: Stress-Relieving Activities

272

(4)

Appendix II: Icebreakers

276

(3)

Appendix III: The Three Lovely Little Pigs (A Short Play About Mediation)

279

(6)

Appendix IV: Interdisciplinary Approaches to Conflict Management

285

(3)

Appendix V: Dividing Students Into Groups

288

(1)

Glossary

289

(2)

Index of Lessons

291

(1)

Index of Key Concepts

292

Supplemental Materials

What is included with this book?

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Rent More, Save More! Use code: ECRENTAL

Rent More, Save More! Use code: ECRENTAL

5% off 1 book, 7% off 2 books, 10% off 3+ books

Conflict and Communication : A Guide Through the Labyrinth of Conflict Management

Author Biography

Table of Contents

Supplemental Materials

Rewards Program