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9781259307768

Connect Access Card for Interpersonal Skills in Organizations

by ; ;
  • ISBN13:

    9781259307768

  • ISBN10:

    125930776X

  • Edition: 5th
  • Format: eBook
  • Copyright: 2014-06-10
  • Publisher: McGraw-Hill Education
  • View Upgraded Edition

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Supplemental Materials

What is included with this book?

Summary

McGraw-Hill ConnectPlus is a digital teaching and learning environment with a fully interactive eBook that saves students and instructors time while improving performance over a variety of critical outcomes. ConnectPlus offers rich content, abundant assignment types, and flexible policy options along with powerful study tools that adapt to individual student understanding and need. ConnectPlus can generate a number of powerful reports that let you quickly review the performance of an individual student or an entire class.

Table of Contents

Unit 1-Intrapersonal Effectiveness: Understanding Yourself

Chapter 1: Journey into Self-awareness

Chapter 2: Self-disclosure and Trust

Chapter 3: Establishing Goals Consistent with Your Values and Ethics

Chapter 4: Self-management

Unit 2-Interpersonal Effectiveness: Understanding and Working with Others

Chapter 5: Understanding and Working with Diverse Others

Chapter 6: The Importance and Skill of Listening

Chapter 7: Communicating Effectively

Chapter 8: Persuading Individuals and Audiences

Unit 3-Understanding and Working in Teams

Chapter 9: Negotiation

Chapter 10: Building Teams and Work Groups

Chapter 11: Managing Conflict

Chapter 12: Achieving Business Results through Effective Meetings

Chapter 13: Facilitating Team Success

Chapter 14: Making Decisions and Solving Problems Creatively

Unit 4-Leading Individuals and Groups

Chapter 15: Power and Politicking

Chapter 16: Networking and Mentoring

Chapter 17: Coaching and Providing Feedback for Improved Performance

Chapter 18: Leading and Empowering Self and Others

Chapter 19: Project Management

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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