Connect Communication 1 Semester Access Card for Communicating at Work

by Adler, Ronald; Elmhorst, Jeanne Marquardt; Lucas, Kristen

• ISBN13: 9780077421106
• ISBN10: 0077421108
• Edition: 11th
• Format: eBook
• Copyright: 2012-11-05
• Publisher: McGraw-Hill Humanities/Social Sciences/Languages

Summary

McGraw-Hill’s Connect Communication helps students practice communication skills, build confidence in public speaking, and achieve success in their business communication course.

• LearnSmart™, McGraw-Hill’s proven adaptive learning system, guides them toward mastery of key course concepts.

• Speech Preparation tools give students a wealth of resources to prepare and plan speeches, including a topic helper and customizable outline tool.

• A highly flexible speech capture tool saves instructors valuable time in managing assignments and evaluating student speeches.

• A bank of assignable exercises provides a wealth of opportunity for chapter study and assessment. • Connect is the only integrated learning system that empowers students by continuously adapting to deliver precisely what they need, when they need it, and how they need it, so that your class time is more engaging and effective.

For more information, visit www.mcgrawhillconnect.com. Use ISBN 0-07-742110-8 to purchase an access code card through your bookstore. Or use ISBN 0-07-742111-6 at www.shopmcgraw-hill.com and immediately receive your access code in your email receipt.

Table of Contents

Part One: Basics of Business and Professional Communication

Strategic Case: Sundown Bakery

1. Communicating at Work

2. Communication, Culture, and Work

Part Two: Personal Skills

Strategic Case: Omnicom Marketing

3. Listening

4. Verbal and Nonverbal Messages

5. Interpersonal Skills

6. Principles of Interviewing

Part Three: Working in Groups

Strategic Case: Museum of Springfield

7. Working in Teams

8. Effective Meetings

Part Four: Making Effective Presentations

Strategic Case: Fresh Air Sports

9. Developing and Organizing the Presentation

10. Verbal and Visual Support in Presentations

11. Delivering the Presentation

12. Types of Business Presentations

Appendix I: Interviewing Materials

Appendix II: Sample Presentations

Appendix III: Business Writing