ConnectAbility: 8 Keys to Building Strong Partnerships with Your Colleagues and Your Customers

by Ryback, David; Cathcart, Jim; Nour, David

• ISBN13: 9780071638852
• ISBN10: 0071638857
• eBook ISBN(s): 9780071664059
• Edition: 1st
• Format: Paperback
• Copyright: 2009-12-15
• Publisher: McGraw-Hill Education
• More Book Details
• Purchase Benefits

Summary

In an economy rife with layoffs, ConnectAbility provides the necessary skills to help employees at all levels retain their jobs-and find success.

Author Biography

David Ryback, Ph.D., is an internationally acclaimed speaker and consultant, as wellas a columnist for Business to Business.
Jim Cathcart is president of Cathcart Institute, Inc., a researchand consulting firm.
David Nour is a popular speaker and head of The Nour Group,a provider of business solutions for Fortune 500 clients.

Table of Contents

Foreword	p. vii
Preface	p. xi
Introduction: What Is ConnectAbility?	p. 1
Show Me The People	p. 17
Share Your Power with Others
The Neuroscience Of Connectability	p. 43
Communicate with Authenticity
Flowing And Connecting	p. 69
Match Skills with Potential
Men, Women, And Faking It	p. 89
Express What Is Relevant and True for You
Becoming Agile In Business Relationships	p. 107
Engage Your Audience with Humor	p. 107
The Art Of ConnectAbility	p. 125
Overcome Failure Through Acceptance
Mastering Your Emotions With Confidence	p. 137
Maintain Awareness of Emotional Dynamics
Connecting With Optimism	p. 149
Challenge Yourself by Taking Charge
Conclusion	p. 169
Appendix	p. 179
Notes	p. 207
Index	p. 213
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