Construction Communication

by Stephen Emmitt (HOFFMANN PROFESSOR OF INNOVATION AND MANAGEMENT IN BUILDING, TECHNICAL UNIVERSITY OF DENMARK); Christopher Gorse (SENIOR LECTURER, SCHOOL OF THE BUILT ENVIRONMENT, LEEDS METROPOLITAN UNIVERSITY)

• ISBN13: 9781405148726
• ISBN10: 1405148721
• Format: eBook
• Copyright: 2009-02-01
• Publisher: Wiley-Blackwell

Summary

Communicating the design intent, from initial briefing through the design stage and on to the actual construction is vital to the success of any building project. This book looks at communication across physical, organisational and cultural barriers with a view to improving the design and construction process.The authors investigate communication issues across physical, organisational and cultural barriers and present clear guidance and practical advice.

Table of Contents

Construction:a social perspective; Communication in construction

Communicating abstract ideas;

Dynamics of Communication

Interpersonal communication

Group communication

Communication networks

Organisational communication;

Building an effective communication culture

Selecting appropriate communication media

Managing boundary conditions

Managing meetings

Conflict management

Practical methodologies for identifying, monitoring and improving communication in practice

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