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9780805841404

Content and Complexity: information Design in Technical Communication

by ;
  • ISBN13:

    9780805841404

  • ISBN10:

    0805841407

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2003-01-01
  • Publisher: Routledge

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Summary

This volume explores the issue of content in the design and presentation of information in technical communication contexts. It is intended for technical commmunication & info design scholars, students, and practitioners.

Table of Contents

Foreword ix
Karen Schriver
Introduction 1(14)
Michael J. Albers
Information Design in Motion
15(24)
Beth Mazur
Physical, Cognitive, and Affective: A Three-Part Framework for Information Design
39(20)
Saul Carliner
Collaborative Processes and Politics in Complex Information Design
59(22)
David Sless
The Five Dimensions of Usability
81(22)
Whitney Quesenbery
Applying Learning Theory to the Design of Web-Based Instruction
103(26)
Susan Feinberg
Margaret Murphy
John Duda
What Makes Up A Procedure?
129(58)
Hans van der Meij
Peter Blijleven
Leanne Jansen
Visual Design Methods in Interactive Applications
187(18)
Jean Vanderdonckt
Contextual Inquiry as a Method of Information Design
205(28)
Karl L. Smart
Dynamic Usability: Designing Usefulness Into Systems for Complex Tasks
233(30)
Barbara Mirel
Complex Problem Solving and Content Analysis
263(22)
Michael J. Albers
Applying Survey Research Methods to Gather Customer Data and to Obtain User Feedback
285(22)
Beverly B. Zimmerman
Maribeth C. Clarke
Single Sourcing and Information Design
307(30)
Ann Rockley
Redesigning to Make Better Use of Screen Real Estate
337(14)
Geoff Hart
Contributors 351(4)
Author Index 355(8)
Subject Index 363

Supplemental Materials

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