Contracting for Change Contracts in Health, Social Care, and Other Local Government Services

by Walsh, Kieron; Deakin, Nicholas; Smith, Paula; Spurgeon, Peter; Thomas, Neil

• ISBN13: 9780198289456
• ISBN10: 0198289456
• Format: Hardcover
• Copyright: 1997-10-09
• Publisher: Oxford University Press

Summary

What are the implications of the contract culture and its introduction into Britain's public services, for both the providers and users of services? The authors compare and contrast local government, health, and social care services, arguing that these changes involve a fundamental break with past understandings of public services management. This new study, based on original research in the field, examines the situation on the ground and identifies the prospects for future action.

Author Biography

Nicholas Deakin is Professor of Social Policy and Administration, University of Birmingham. He has been Private Secretary to Minister of State 1962-3; Head of Central Policy Unit, GLC, 1972-80; Scientific Advisor, Department of Health, 1986-91; Vice-Chairman, Social Affairs Committee, ESRC, 1984-6; Chair, Social Policy Association, 1989-92.

Table of Contents

List of Figures	vii	(1)
List of Tables	viii	(1)
Preface	ix	(2)
Abbreviations	xi
Introduction	1	(4)
1. The Experience of Change in the UK Public Services	5	(17)
2. Understanding the Process of Public Service Management Change	22	(18)
3. The Introduction of Contracts	40	(11)
4. The Research Investigation	51	(12)
5. Structures for and of Contracting	63	(34)
6. Markets	97	(31)
7. Managing Contracts	128	(31)
8. The Context of Change	159	(22)
9. The Contract Revolution: The International Experience	181	(22)
10. Conclusion	203	(6)
Appendix 1: Analysing Contracts	209	(2)
Appendix 2: Attitudes to Contracting Questionnaire (ACQ)	211	(2)
References	213	(8)
Index	221