Acknowledgments
Chapter 1. The Persuasive Word: Strategy: The ABC's - Audience, Benefits & Creative Briefs
Chapter 2. The Strategic Word: Strategy Categories
Chapter 3. The Chosen Word: Writing Techniques
Chapter 4. The Sticky Word: Headline and Slogan Techniques
Chapter 5. The Written Word: Print (ads, brochures, catalogues)
Chapter 6. The Spoken Word: Radio
Chapter 7. The Animated Word: TV
Chapter 8. The Delivered Word and Abridged Word: Direct Mail, Mobile & Small-Space Writing
Chapter 9. The Ambient and Moving Word: Out-of-Home & Transit
Chapter 10. The Online Communal Word: Digital Dialogue, Virtual Community, Blogging
Chapter 11. The Online Word: Websites
Chapter 12. The Buzz Word: Interactive Engagement, Social Media, Viral Marketing
Chapter 13. The Multimedia and Multilingual Word: Integrated Campaigns
Chapter 14. The Global Word: International Campaigns
Suggested Reading
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