The Courageous Follower

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  • Edition: 3rd
  • Format: Trade Paper
  • Copyright: 2009-11-02
  • Publisher: Berrett-Koehler Publishers

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Many significant failures-from FEMA's response to Hurricane Katrina to the recent economic collapse-could have been prevented or mitigated if those lower in the hierarchy were successful at communicating to leaders the risks they saw in the system. Ira Chaleff's Courageous Follower model has facilitated healthy upward information flow in organizations for over fifteen years. The Harvard Business Review called Chaleff a pioneer in the emerging field of followership-this new edition shares his latest thinking on an increasingly vital topic.

Author Biography

Ira Chaleff is the founder and president of Executive Coaching Consulting Associates. He was recently named one of the top 100 thinkers on leadership by Leadership Excellence magazine.

Table of Contents

Preface to Third Editionp. xiii
Prefacep. xvii
Introductionp. 1
The Five Dimensions of Courageous Followershipp. 6
The Dynamics Of The Leader-follower Relationshipp. 11
The Common Purpose and Core Valuesp. 12
The Paradox of Followershipp. 13
Who Does a Follower Serve?p. 15
Self-interest and Common Purposep. 16
Loyalty of a Followerp. 17
Power in the Leader-Follower Relationshipp. 18
Value of the Followerp. 19
Courage of the Followerp. 20
Balance through Relationshipp. 22
Mature Relationshipsp. 24
Differences in Elevationp. 25
Finding Equal Footing with the Leaderp. 26
When the Leader Isn't an Equalp. 27
Trustp. 29
Followers as Leadersp. 30
Working with Other Followersp. 31
The Courage To Assume Responsibilityp. 35
Self-Assessmentp. 38
Followership Stylep. 39
Eliciting Feedbackp. 43
Personal Growthp. 44
Self-Managementp. 45
Taking Care of Ourselvesp. 46
Passionp. 48
Initiativep. 49
Influencing the Culturep. 50
Breaking the Rulesp. 51
Breaking the Mind-setp. 52
Improving Processesp. 53
Testing Your Ideasp. 54
The Courage To Servep. 57
Conserving a Leader's Energyp. 59
Organizing Communication Processesp. 60
Acquiring Accessp. 61
The Responsibilities of Gatekeepingp. 62
Buffering a Leaderp. 64
Defending the Leaderp. 65
Buffering Others from a Leaderp. 66
Acting in the Leader's Namep. 67
Defining a Leader Publiclyp. 68
Focusing the Creative Leaderp. 69
Presenting Optionsp. 70
Knowing When You Don't Knowp. 72
Avoiding Insularityp. 73
Encouraging Peer Relationsp. 74
Managing Crisesp. 76
When the Leader Is 111p. 77
Conflict between Leadersp. 79
Formal Checkupsp. 80
Building Relationships with Leadersp. 81
The Courage To Challengep. 85
Effective Leadership Behaviorp. 88
Preparing a Leader for Feedbackp. 89
Giving a Leader Feedbackp. 91
Giving a Leader Inputp. 93
Challenging Indirectlyp. 94
Avoiding Knee-jerk Rejectionp. 95
Overcoming Groupthinkp. 96
The Duty to Obeyp. 98
Challenging Abuse Earlyp. 99
Challenging the Use of Languagep. 101
Arrogancep. 102
Leaders Who Screamp. 103
Personal Issuesp. 106
Newly Elevated Leadersp. 106
Leaders Who Have Other Agendasp. 108
Leaders Who Won't Challenge Their Leadersp. 109
Challenge Yourself, Toop. 111
The Courage To Participate In Transformationp. 113
When Is Transformation Possible?p. 120
The Process of Personal Transformationp. 120
The Follower's Rolep. 123
The Follower as Catalystp. 124
Channeling the Leader's Frustrationp. 126
Denial and Justification of Behaviorp. 127
Dedication to Cause as Justificationp. 128
Reactions to Confrontationp. 129
Identifying Transformation Resourcesp. 131
Using an Outside Facilitatorp. 132
Creating a Supportive Environmentp. 134
Modeling Change for a Leaderp. 135
Modeling Empathyp. 136
Containing Abusive Behaviorp. 138
Positive Reinforcementp. 140
Coping with Recurring Behaviorp. 140
Realistic Expectationsp. 142
Persistencep. 143
Validationp. 144
The Courage To Take Moral Actionp. 147
Leavingp. 151
Difficulty of Separationp. 153
Financial Contingenciesp. 155
Offering to Resignp. 157
Query and Appealp. 158
The Duty to Disobeyp. 162
Threatening to Resignp. 164
The Dilemma of the "Unreasonable" Leaderp. 165
Values Reviewp. 166
Follower Self-Examinationp. 167
The Decision to Withdraw Supportp. 168
The Responsibility to Blow the Whistlep. 170
Protecting Yourselfp. 172
When Leaders Must Be Opposedp. 173
Evil Behaviorp. 175
If We Decide to Stayp. 177
The Courage To Speak To The Hierarchyp. 179
The Challenge of Many Handsp. 184
Doing the Homeworkp. 186
Framing the Issue to Command Attentionp. 188
Educating the Hierarchyp. 190
Circumventing the Hierarchyp. 192
Speaking Up in Multilevel Meetingsp. 194
Finding Formal Platforms of Influencep. 196
Using Informal Platforms of Influencep. 198
Influencing the Metrics That Influence Thoughtp. 201
Patience, Performance, and Persistencep. 203
The Courage To Listen To Followersp. 205
Do You Really Want Courageous Followers?p. 208
What Messages Are Number Twos Sending?p. 212
Appreciating and Accepting Supportp. 213
Appreciating Constructive Challenge Morep. 215
Inviting Creative Challengep. 218
A Culture of Communication, Not Complaintsp. 220
Creating Protected Communication Channelsp. 222
Discernment: What Is the Right Action?p. 224
The Role of the Boardp. 227
Responding to a Moral Standp. 230
Growth as Both Leader and Followerp. 232
Epiloguep. 235
Meditation on Followershipp. 237
Acknowledgmentsp. 239
Select Bibliographyp. 243
Indexp. 253
About the Authorp. 263
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