Creating Commitment : How to Attract and Retain Talented Employees by Building Relationships That Last

by O'Malley, Michael

• ISBN13: 9780471358978
• ISBN10: 0471358975
• Format: Hardcover
• Copyright: 2000-05-08
• Publisher: Wiley

Summary

"This is an important book for companies seeking a competitive advantage. Read Creating Commitment, and you'll know how to build lasting bonds with the employees you want most to keep."-Matt Broder, Communications Executive, Otis Elevator Company

Author Biography

MICHAEL N. O'MALLEY, PhD, is a Principal at William M. Mercer, a leading international consulting firm with offices in more than 125 cities in thirty-four countries. A specialist in employee retention and turnover, with more than twenty years of experience, Dr. O'Malley has worked with numerous Fortune 500 companies. He holds a doctorate in psychology from Vanderbilt. He is also the author of Are You Paid What You're Worth?

Table of Contents

Introduction	vii
The Need for Commitment	1	(25)
Love and Commitment	26	(29)
Court and Spark: The Need for Fit and Belonging	55	(35)
You're a Part of Me: Status and Identity	90	(32)
Promises, Promises: Trust and Reciprocity	122	(33)
Heart and Soul: Finding Satisfaction at Work	155	(31)
The Ties That Bind: Economic Interdependence	186	(35)
To Have and to Hold: Creating and Sustaining Commitment	221	(22)
Notes	243	(12)
Index	255