Crisis Intervention Promoting Resilience and Resolution in Troubled Times

by Echterling, Lennis G.; Presbury, Jack H.; McKee, J. Edson

• ISBN13: 9780130908971
• ISBN10: 0130908975
• Edition: 1st
• Format: Paperback
• Copyright: 2004-08-09
• Publisher: Pearson

Summary

Core text for crisis intervention courses in Counseling, Social Work, and Clinical Psychology. Here is how some reviewers have described the text. This text presents a compelling argument that victims of crisis and trauma can recover and grow into strong and healthy survivors. The texts emphasis on resilience is an important next step in the evolution of this helping technique. Its detailed explanation of the techniques that utilize the strength of survivors is valuable for neophytes and experienced helpers alike. The exercises and discussion questions presented move it from a theory based text into a valuable tool for skill development. This text is a very valuable addition to the literature on crisis intervention. Thomas W. Rueth, Universityof Dayton The writing is excellent and well thought out. The ideas are presented clearly, the stories used in each chapter are excellent, and the authors do an excellent job integrating their stories with the content of each chapter. Chris McCarthy, Universityof Texasat Austin Crisis Interventionstands out as a cutting edge text among books on crisis intervention. The authors provide an approach to crisis intervention that is broad based and current. Clearly, the art and science of crisis intervention is conveyed through the use of research, story, literature exemplars, activities, and practical approaches. Nicholas Mazza, FloridaStateUniversity

Table of Contents

Resilience and Transcendence: Surviving Crises, Thriving in Life	1	(25)
Introduction	4	(3)
Working with People in Crisis	4	(1)
Your First Reaction	5	(1)
Your Role as a Crisis Intervener	6	(1)
Ideas	7	(10)
The Concept of Crisis	7	(3)
Resilience in Crisis	10	(2)
From Surviving to Thriving	12	(1)
The Basics of the Crisis Experience	13	(4)
Tools	17	(9)
The Fundamentals	17	(1)
LUVing the Person in Crisis	17	(3)
Using Questions to Look for the Survivor	20	(6)
Crisis Resolution: The Change Process	26	(21)
Ideas	29	(9)
Crisis, Chaos, and Complexity	29	(1)
Sandpiles and Creativity	29	(1)
How Change Really Happens	30	(1)
Crisis Resolution Versus Crisis Solution	31	(1)
Beyond Restoring Equilibrium	32	(1)
The Process of Crisis Resolution	33	(5)
Tools	38	(9)
``Finding the Pony''	38	(1)
Tracking Resolution	38	(3)
Transforming Crisis Metaphors	41	(2)
Using ``Moving On'' Questions	43	(4)
Making Contact: The Power of Connecting	47	(24)
Ideas	50	(5)
Social Support	50	(1)
Why Do We Help?	51	(1)
How We Attach to Others	52	(1)
How We Develop Empathy	52	(1)
Rapport	53	(1)
Common Factors	53	(2)
Tools	55	(16)
Linking	55	(1)
Linking by Telephone	56	(2)
Using the Internet to Link	58	(4)
Using Outreach Services	62	(1)
``Being With'' the Person in Crisis	62	(1)
Using ``Reaching Out'' Questions to Look for Resources	63	(2)
The Encouragement Interlude	65	(6)
Making Meaning: Transforming a Crisis Narrative into a Survival Story	71	(23)
Ideas	73	(9)
Crisis and the Assumptive World	73	(2)
Crisis and Meaning	75	(1)
Vivid Memories	76	(2)
Sharing One's Crisis Story	78	(1)
Human Meaning	79	(1)
Making Sense of Narrative	80	(1)
The Agony of Sisyphus	81	(1)
Tools	82	(12)
Entering the Person's Crisis Story	82	(4)
Coconstructing a Survival Story	86	(8)
Managing Emotional Arousal: Promoting Feelings of Resolve	94	(25)
Ideas	97	(10)
Catharsis and Crisis	97	(1)
Expressing, Managing, and Making Meaning of Emotions	97	(2)
Thinking and Feeling	99	(1)
Emotional Arousal and the Yerkes-Dodson Law	100	(1)
Negative Emotions of Crisis	101	(2)
Positive Emotions	103	(1)
Emotions of Resolve	104	(1)
``Broaden-and-Build'' Theory	105	(1)
Reverse Empathy	106	(1)
Tools	107	(12)
Managing Emotions in Times of Crisis	107	(1)
Lowering Emotions of Distress	108	(3)
Enhancing Emotions of Resolve	111	(4)
Staying in the ``Zone'' of Resolution	115	(4)
Envisioning Possibilities: Creative Coping	119	(23)
Ideas	122	(3)
Optimism and Envisioning Possibilities	122	(1)
Etiology and Teleology in Crisis	123	(1)
A Teleological Theory	124	(1)
Tipping the Balance Toward Resolution	124	(1)
Tools	125	(17)
Emerging from Emergencies	125	(1)
Hinting at Possibilities	126	(1)
Helping Survivors to Envision Goals	127	(5)
Asking ``What If'' Questions	132	(1)
Scaling	133	(3)
Offering Suggestions and Making Referrals	136	(3)
Put It in Writing: Offering a Follow-Up Note	139	(3)
Crisis Intervention with Individuals: Working One on One	142	(28)
Ideas	145	(6)
Pathologizing Versus Normalizing	145	(1)
Preventing Suicide and Promoting Resilience	146	(2)
Demographics: The Broad Overview of Suicide Risk	148	(2)
Situational Factors	150	(1)
Tools	151	(19)
Checking for Suicide Risk and Exploring Strengths	151	(8)
Doing Crisis Intervention	159	(1)
Linking	160	(3)
Coconstructing a Survivor Story	163	(1)
Managing Emotions	164	(3)
Facilitating Coping	167	(3)
Crisis Intervention with Couples and Families: Resolving with Relatives	170	(27)
Ideas	173	(10)
It's About Families	173	(1)
Family Development	174	(3)
Reconfiguring Couples and Families	177	(1)
Making Sense of Families	177	(1)
Open, Closed, and Random Families	178	(1)
The Circumplex Model	179	(1)
Situational Family Crises and Coping	180	(1)
Families as Complex Adaptive Systems	181	(1)
Crisis as the Butterfly Effect	181	(1)
A Word (or Several) About Attractors	181	(1)
Families as Dissipative Structures	182	(1)
Tools	183	(14)
Intervening with Families	183	(1)
Linking Family Members with One Another	184	(6)
Cocreate a Family Survival Story	190	(1)
Managing the Family's Emotions	191	(2)
Facilitating Family Coping	193	(2)
Following Up with the Family	195	(2)
Crisis Intervention with Groups: Coming Together with Resolve	197	(25)
Ideas	199	(4)
Groups in Crisis	199	(1)
Efficiency and Efficacy of Groups	200	(1)
Traditional Debriefing Approaches	201	(2)
Tools	203	(19)
Promoting Resilience and Resolve in Groups	203	(2)
Linking People in Crisis with One Another	205	(4)
Cocreate a Collective Survival Story	209	(1)
Enter the Collective Crisis Story	210	(4)
Managing the Collective Emotions	214	(1)
Facilitating Group Coping	215	(3)
Following Up with the Group	218	(1)
Using the Natural Helping Network	219	(1)
Crisis Support Groups	220	(2)
Crisis Intervention with Communities: Disasters, Catastrophes, and Terrorism	222	(27)
Ideas	224	(6)
Community Crises	224	(1)
Personal and Community Crises	225	(1)
Disasters, Catastrophes, and Acts of Terrorism	226	(2)
Resilience of Disaster Survivors	228	(1)
Promoting Collective Resolution	228	(2)
Tools	230	(19)
Crisis Intervention with Individuals and Groups	230	(1)
Creating a Collective Survival Story	231	(2)
Community Education	233	(7)
Outreach Services	240	(1)
Consultation	241	(3)
Follow-Up	244	(2)
Support Groups	246	(3)
References	249	(14)
Index	263