Cross-Cultural Management Revisited A Qualitative Approach

by d'Iribarne, Philippe; Segal, Jean-Pierre; Chevrier, Sylvie; Henry, Alain; Tréguer-Felten, Geneviève

• ISBN13: 9780191890253
• ISBN10: 0191890251
• Format: eBook
• Copyright: 2020-05-21
• Publisher: Oxford University Press

Author Biography

Philippe d'Iribarne, Managing Director of Gestion et Soci?t? (National Cultures & Organisations, www.cerebe.org) at the National Center for Scientific Research (CNRS) in Paris, Jean-Pierre Segal, Paris Dauphine University,Sylvie Chevrier, Universit? Gustave Eiffel ,Alain Henry, Gestion et Soci?t?,Genevi?ve Tr?guer-Felten, GEM&L

Philippe d'Iribarne is Managing Director of Gestion et Soci?t? National Cultures & Organisations, www.cerebe.org) at the National Center for Scientific Research (CNRS) in Paris.


Jean-Pierre Segal was a member of the National Center for Scientific Research (CNRS) unit Dauphine Recherche Management (DRM) before retiring in November 2018, and remains a supervisor of PhD theses at Paris Dauphine University.


Sylvie Chevrier teaches at Universit? Gustave Eiffel and is former deputy director of the research centre in management of Paris-Est University (IRG).


Alain Henry was previously Director of Research at the French Development Agency (AFD), and is currently a member of the research group National Cultures & Organisations (Gestion et Soci?t?).


Genevi?ve Tr?guer-Felten formerly directed communications departments in MNCs and is currently a member of the research group GEM&L (a language-sensitive research in management association).

Table of Contents

Introduction: The Need for a New Approach to Culture in Organizations
Part I: Universal Management Utopia
1. The Cultural Roots of American Management
2. American Management Put to the Test
3. Theorising National Cultures
Part II: Management Fundamentals and Culture
4. Leadership
5. Procedures and Control
6. Decision Making
7. Industrial Relations
8. Customer Relations
9. Ethics and Corporate Social Responsibility
Part III: Rethinking Intercultural Relations
10. Interpersonal Communication
11. Corporate Communication
12. Intercultural Team Challenges
Part IV: For a Productive Use of the Interpretative Approach
13. A Company Odyssey in the South
14. Transferring Management Practices
15. Efficient Multicultural Teams
16. Guidelines for Deciphering Cultures
Conclusion: Making the Most of Culture Understanding