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Introduction | p. 1 |
Introduction to Culture | p. 7 |
Anecdote: "Two sets of eyes" | p. 7 |
Discussion of Key Issues | p. 8 |
Questions for Thought | p. 9 |
Theory: What Research Tells Us | p. 9 |
The Concept of Culture | p. 9 |
Defining Culture | p. 11 |
Elements of Culture | p. 16 |
Language and Linguistic Relativity | p. 23 |
Language and Culture | p. 25 |
Teaching and Learning Connections | p. 27 |
Questions for Study and Discussion | p. 29 |
Practice: What Activities Show Us | p. 30 |
Defining Culture | p. 30 |
Class Begins | p. 31 |
Old Woman, Young Lady | p. 33 |
Emics and Etics of Culture | p. 38 |
Values | p. 39 |
Shared Backgrounds | p. 42 |
Reactions | p. 44 |
Draw Me! | p. 45 |
Further Readings | p. 47 |
More on Culture | p. 50 |
Anecdote: "Being on time" | p. 50 |
Discussion of Key Issues | p. 51 |
Questions for Thought | p. 52 |
Theory: What Research Tells Us | p. 52 |
Individualistic versus Collectivistic | p. 52 |
Polychronic and Monochronic Time | p. 57 |
Face | p. 59 |
Societal Roles | p. 62 |
Ethnocentrism | p. 63 |
Pragmatics and Discourse | p. 69 |
Nonverbal Behavior | p. 71 |
Cross-Cultural Communication Difficulties | p. 72 |
Teaching and Learning Connections | p. 74 |
Questions for Study and Discussion | p. 75 |
Practice: What Activities Show Us | p. 77 |
Cross-Cultural Trivia Quiz | p. 77 |
Proverbs | p. 81 |
Cultural Perceptions: We and They | p. 85 |
Stereotype or Not? | p. 87 |
Different Eyes | p. 88 |
Critical Incidents | p. 90 |
Simulation: The Milapalanders | p. 95 |
The Grapevine | p. 98 |
Knowing Another Language | p. 100 |
Further Readings | p. 101 |
Culture Shock | p. 105 |
Anecdote: "Culture shock abroad and at home" | p. 105 |
Discussion of Key Issues | p. 106 |
Questions for Thought | p. 107 |
Theory: What Research Tells Us | p. 108 |
Defining Culture Shock | p. 108 |
Stages of Culture Shock | p. 109 |
Causes of Culture Shock | p. 113 |
Aspects of Culture Shock | p. 116 |
A Learning Process | p. 124 |
Teaching and Learning Connections | p. 125 |
Questions for Study and Discussion | p. 126 |
Practice: What Activities Show Us | p. 127 |
Defining Culture Shock | p. 127 |
Knowing What's Coming | p. 128 |
Wearing Someone Else's Shoes | p. 130 |
Colliding Cultures | p. 131 |
Semantic Associations | p. 132 |
Critical Incidents | p. 134 |
Evaluating Anxiety | p. 139 |
What's Normal? | p. 141 |
Who Am I? | p. 142 |
Further Readings | p. 144 |
Nonverbal Communication | p. 146 |
Anecdote: "Who me?" | p. 146 |
Discussion of Key Issues | p. 147 |
Questions for Thought | p. 148 |
Theory: What Research Tells Us | p. 148 |
Definition of Nonverbal Behavior | p. 148 |
Functions of Nonverbal Behavior | p. 149 |
Different Types of Nonverbal Behavior | p. 155 |
Teaching and Learning Connections | p. 166 |
Questions for Study and Discussion | p. 167 |
Practice: What Activities Show Us | p. 168 |
Talk! Talk! Talk! | p. 168 |
What, for Me? | p. 169 |
Critical Incidents | p. 171 |
Getting Together | p. 176 |
Closing the Distance | p. 178 |
My House | p. 179 |
Time Is Money | p. 181 |
Cross-Cultural Trivia Quiz | p. 182 |
Learning to Look | p. 186 |
Further Readings | p. 190 |
Societal Roles | p. 192 |
Anecdote: "It's a woman's job" | p. 192 |
Discussion of Key Issues | p. 193 |
Questions for Thought | p. 194 |
Theory: What Research Tells Us | p. 194 |
Defining Societal Roles | p. 194 |
High/Low Power Distance | p. 201 |
High/Low Uncertainty-Avoidance | p. 201 |
Sex Roles and Gender | p. 202 |
Self-Identity and Culture Shock | p. 203 |
Household and Family Roles | p. 204 |
Education and Social Roles | p. 211 |
Age Roles | p. 212 |
Teaching and Learning Connections | p. 213 |
Questions for Study and Discussion | p. 214 |
Practice: What Activities Show Us | p. 215 |
Who Is It? | p. 215 |
Male or Female? | p. 216 |
Mind Bender | p. 218 |
Being a Friend Means ... | p. 219 |
Who Am I? | p. 221 |
Critical Incidents | p. 222 |
Self-Discovery | p. 227 |
Relationship Circles | p. 230 |
Further Readings | p. 233 |
Pragmatics and Communication | p. 238 |
Anecdote: "It's academic" | p. 238 |
Discussion of Key Issues | p. 239 |
Questions for Thought | p. 240 |
Theory: What Research Tells Us | p. 240 |
Language and Communication | p. 240 |
Speech Acts | p. 244 |
Communicative Styles or Registers | p. 252 |
Teaching and Learning Connections | p. 259 |
Questions for Study and Discussion | p. 264 |
Practice: What Activities Show Us | p. 265 |
In the Limelight | p. 265 |
Meet and Greet | p. 268 |
Critical Incidents | p. 269 |
Evaluate Your Voice | p. 275 |
Telephone Endings | p. 276 |
Learning to Look | p. 278 |
On the Spot | p. 283 |
Further Readings | p. 284 |
References | p. 289 |
Index | p. 305 |
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