9781932378825

Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior

by
  • ISBN13:

    9781932378825

  • ISBN10:

    1932378820

  • Edition: 1st
  • Format: CD
  • Copyright: 2005-09-01
  • Publisher: NATIONAL BOOK NETWORK

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Summary

Whether it's reprimanding a teenager for breaking a curfew or asking the boss about a promised raise, readers will learn the hands-on skill to resolve the touchiest issues.

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