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9780230584655

Culture and Climate in Health Care Organisations

by ; ;
  • ISBN13:

    9780230584655

  • ISBN10:

    0230584659

  • Format: Hardcover
  • Copyright: 2010-01-15
  • Publisher: Palgrave Macmillan
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Summary

This book showcases international research on health care organizations. It presents diverse and multidisciplinary approaches to studying differing health care settings, in international context. These approaches range from in depth observation to questionnaire based measures, investigating a spectrum of health care professionals.

Author Biography

JEFFREY BRAITHWAITE, BA, DipLR, MIR (Hons I), MBA, PhD, FAIM, FCHSE, is Foundation Director of the UNSW Institute of Health Innovation, Director of the Centre for Clinical Governance Research, and Professor in the School of Public Health and Community Medicine at the University of New South Wales, Australia. Professor Braithwaites has presented and published extensively (more than 200 refereed publications) on his research which inquires into the changing nature of health systems and patient safety, particularly the structure and culture of organizations and professions. 
 
PAULA HYDE is Senior Lecturer in Leadership and Experiential Learning at Manchester Business School, University of Manchester. Her research interests include workforce modernization, human resource management and psychodynamic approaches to understanding organizational life. She co-edited the previous book in this series (McKee, L., Ferlie, E., Hyde, P. eds. 2008) about organizing and reorganizing health care and has published on workforce development, role redesign, and organizational dynamics in health care. 
 
CATHERINE POPE is Reader in Health Services Research in the School of Health Sciences, University of Southampton. Her research focuses on organizational change and professional practice in health services, and she has also written extensively about qualitative methods and evidence synthesis for health research.

Table of Contents

List of Tablesp. vii
List of Figuresp. viii
List of Boxesp. ix
Acknowledgementp. x
Notes on Contributorsp. xi
Prefacep. xxii
Introduction: Why Focus on Culture and Climate?p. 1
Culture and Climate in Changing Health Systems
Converging and Diverging Concepts in Culture and Climate Research: Cultate or Climure?p. 7
Changing Management Cultures in the English National Health Servicep. 19
Culture Made Flesh: Discourse, Performativity and Materialityp. 31
Relationships and Collaboration
Organizational-Professional Conflict in Medicinep. 45
People, Place and Innovation: How Organizational Culture and Physical Environment Shaped the Implementation of the NHS TC Programmep. 60
Interpersonal Relationships and Decision-Making about Patient Flow: What and Who Really Matters?p. 70
Bullying, Culture, and Climate in Health Care Organizations: A theoretical Frameworkp. 82
Changing Relationships between Health Service Managers: Confrontation, Collusion and Collaborationp. 97
HRM Practice Systems in Employer-of-Choice Health Care Organizationsp. 109
Team Climate and Clinical Information Systemsp. 126
Health Network Culture and Reformp. 138
Primary Health Care Innovation Sites: Learning to Create New Cultures of Carep. 149
Research into Practice
A Shared Vision: Using Action Research for Work Culture Change in a Cardiology Departmentp. 163
Creating a Climate for Service Improvement through Role Structuresp. 174
Accountability and Transparency through the Technologization of Practicep. 185
The Role of Cultural Performance in Health Care Commissioningp. 196
Conclusion: Culture and Climate in Health Care Organizations-Evidentiary, Conceptual and Practical progressp. 208
Indexp. 213
Table of Contents provided by Ingram. All Rights Reserved.

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