What is included with this book?
List of Tables | p. vii |
List of Figures | p. viii |
List of Boxes | p. ix |
Acknowledgement | p. x |
Notes on Contributors | p. xi |
Preface | p. xxii |
Introduction: Why Focus on Culture and Climate? | p. 1 |
Culture and Climate in Changing Health Systems | |
Converging and Diverging Concepts in Culture and Climate Research: Cultate or Climure? | p. 7 |
Changing Management Cultures in the English National Health Service | p. 19 |
Culture Made Flesh: Discourse, Performativity and Materiality | p. 31 |
Relationships and Collaboration | |
Organizational-Professional Conflict in Medicine | p. 45 |
People, Place and Innovation: How Organizational Culture and Physical Environment Shaped the Implementation of the NHS TC Programme | p. 60 |
Interpersonal Relationships and Decision-Making about Patient Flow: What and Who Really Matters? | p. 70 |
Bullying, Culture, and Climate in Health Care Organizations: A theoretical Framework | p. 82 |
Changing Relationships between Health Service Managers: Confrontation, Collusion and Collaboration | p. 97 |
HRM Practice Systems in Employer-of-Choice Health Care Organizations | p. 109 |
Team Climate and Clinical Information Systems | p. 126 |
Health Network Culture and Reform | p. 138 |
Primary Health Care Innovation Sites: Learning to Create New Cultures of Care | p. 149 |
Research into Practice | |
A Shared Vision: Using Action Research for Work Culture Change in a Cardiology Department | p. 163 |
Creating a Climate for Service Improvement through Role Structures | p. 174 |
Accountability and Transparency through the Technologization of Practice | p. 185 |
The Role of Cultural Performance in Health Care Commissioning | p. 196 |
Conclusion: Culture and Climate in Health Care Organizations-Evidentiary, Conceptual and Practical progress | p. 208 |
Index | p. 213 |
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