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** Finalist AUSTRALIAN BUSINESS BOOK AWARDS - BEST MANAGEMENT AND HR BOOK 2020
The playbook for building a great culture
Culture is the key to success for every organisation, but what do great cultures do and what makes them successful? In Culture Fix, author Colin D Ellis shows you how to change the way you do things and create a winning culture that will keep your organisation relevant today and into the future.
No matter your business, industry or country, your culture’s success depends on the emotional intelligence and engagement of people within it. Whether you’re a CEO, a manager, or a team leader, this comprehensive playbook provides everything you need to build self-motivating teams capable of delivering great value and great employee experiences for your organisation.
Many organisations lack the knowledge for creating cultures that are uniquely suited for their people. Culture Fix offers real-world solutions to problems of culture change in organisations and teams of all types and sizes.
Practical, insightful, honest and funny, Culture Fix: How to create a great place to work will show you how to create a workplace where great people can accomplish great things.
COLIN D ELLIS is an expert on workplace cultures and an award-winning international speaker who works with organisations and individuals around the world to help them change the way they get things done. www.colindellis.com
Foreword ix
Preface xi
The Culture Challenge 1
What is culture? 3
The value of culture 19
Cultures & subcultures 31
The Six Pillars of Culture 41
Pillar 1: Personality & communication 43
Pillar 2: Vision 57
Pillar 3: Values 71
Pillar 4: Behaviour 85
Recognition & reward 97
Performance management 109
Diversity & inclusion 122
Pillar 5: Collaboration 135
Process & compliance 146
Systems & tools 157
Working environment 169
Pillar 6: Innovation 181
Creativity 193
Data 203
Failure 215
Making culture stick 227
References 241
Acknowledgements 253
Soundtrack 255
Booklist 257
About Colin 259
Index 261
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