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9781601630131

Customer Service in an Instant

by
  • ISBN13:

    9781601630131

  • ISBN10:

    1601630131

  • Format: Paperback
  • Copyright: 2008-06-01
  • Publisher: Career Pr Inc
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Supplemental Materials

What is included with this book?

Summary

As most corporate giants and small businesses alike have realized, service?both online and off?is a critical concern for surviving and thriving in today's fast-paced, quick-changing, and high-tech environment. Customer Service In An Instant will help you learn how to create and project a winning service attitude in the often stress-filled environment of work, discover powerful actions you can take to increase customer loyalty and retention, and apply time-tested techniques for dealing with difficult customers and coworkers.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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