Cyberboss The Rise of Algorithmic Management and the New Struggle for Control at Work

by Gent, Craig

• ISBN13: 9781839768552
• ISBN10: 183976855X
• eBook ISBN(s): 9781839768576
• Format: Paperback
• Copyright: 2024-08-27
• Publisher: Verso
• More Book Details

Summary

How technologies of organization are redrawing the lines of class struggle

Across the world, algorithms are changing the nature of work. Nowhere is this clearer than in the logistics and distribution sectors, where workers are instructed, tracked and monitored by increasingly dystopian management technologies.

In Cyberboss, Craig Gent takes us into workplaces where algorithms rule to excavate the politics behind the newest form of managerial power. Combining worker testimony and original research on companies such as Amazon, Uber, and Deliveroo, the cutting edge of algorithmic management technology, this book reveals the sometimes unexpected effects these new techniques have on work, workers and managers. Gent advances an alternative politics of resistance in the face of digital control.

Author Biography

Craig Gent is a writer, editor and researcher. He is a director at Novara Media, where he has worked for over ten years. He was previously a postdoctoral fellow at the University of Warwick, and his work has been published in Jacobin, Vice and the Independent.

Table of Contents

1. The Stakes
2. Algorithmic Work
3. Management
4. Technological Politics
5. Algorithmic Management
6. Refusal and Resistance
7. Epilogue

Acknowledgements
Notes