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9780340946510

Dealing With Difficult People

by Unknown
  • ISBN13:

    9780340946510

  • ISBN10:

    0340946512

  • Format: Trade Paper
  • Copyright: 2009-04-01
  • Publisher: Hodder & Stoughton
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List Price: $19.95

Summary

An unavoidable aspect of working life, dealing with difficult people can have a major impact on one's career and well-being. This book, written by a leading expert with years of practical experience, will provide the tools to be able to deal with all types of working relationship. Areas covered include how to define a difficult person; how to read body language and other unspoken messages; how to deal with difficult employees, colleagues, and bosses; and how to understand yourself and deal with difficult aspects of your own personality.

Author Biography

Karen Mannering is the author of Dealing with Difficult People in a Week.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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