Defining And Deploying Software Processes

by Goodman; F. Alan

• ISBN13: 9780849398452
• ISBN10: 0849398452
• Format: Hardcover
• Copyright: 2005-09-06
• Publisher: Auerbach Public

Summary

Defining and Deploying Software Processes enables you to create efficient and effective processes that let you better manage project schedules and software quality. The author's organized approach details how to deploy processes into your company's culture that are enthusiastically embraced by employees, and explains how to implement a Web-based process architecture that is completely flexible and extensible.Divided into four sections, the book defines the software process architectural model, then explores how this model is implemented. It addresses both the importance of the Web in deploying processes and the importance of a version-controlled repository tool for process management.The third section examines the use of the software process model. The author focuses on classes of process users, metrics collection and presentation, schedule creation and management, earned value, project estimation, time-card charging, subcontract management, and integrated teaming.The final section discusses deployment of the model into an organization, outlining how to rapidly confront pain issues, process group creation and charter, process champion development, pilot and measure the model, and prepare for external model appraisal, e.g., SCAMPI.

Table of Contents

List of Figures and Table	ix
Preface	xi
Acknowledgments	xiii
Introduction	xv
SECTION I: The Software Process Model
Origins of the Software Process Model	3	(16)
What I Will Cover	8	(4)
Process Terminology	12	(7)
Defining the Real-World Process Connection	19	(8)
The Software Process Model Pyramid	27	(6)
Side 1 of the Software Process Model Pyramid	28	(1)
Side 2 of the Software Process Model Pyramid	29	(1)
Side 3 of the Software Process Model Pyramid	30	(1)
Side 4 of the Software Process Model Pyramid	30	(3)
The Software Process Model Overview	33	(16)
The Software Process Model Concept	33	(10)
The Key Process Element: The Activity	43	(6)
Side 1 --- Level 1 Authority Level	49	(4)
Authority Level	49	(4)
Side 1 --- Level 2 Repeatable Level	53	(34)
End-to-End Life-Cycle Diagram (Repeatable Level --- Side 1)	53	(5)
Process Activity Diagrams (PADs) (Repeatable Level --- Side 1)	58	(1)
Event-Driven Procedures (EDP) Lists (Repeatable Level --- Side 1)	59	(1)
End-to-End Life Cycle of Activities	59	(14)
Activities	73	(6)
Mandatory Activity Topics	79	(4)
Predecessor/Successor Activities	79	(1)
Activity Name	79	(1)
Activity Description	79	(1)
Activity Dependencies	79	(1)
Activity Inputs	80	(1)
Activity Steps	80	(2)
Activity Outputs	82	(1)
Activity Metrics	82	(1)
Activity Training	83	(1)
Possible Extension Activity Topics	83	(1)
Activity Group	83	(1)
Activity Roles	83	(1)
How Selectors Are Used by the Activity	84	(1)
Activity Estimations	84	(1)
Activities in General	84	(3)
Side 1 --- Level 3 Implementation Level	87	(8)
How Selectors	87	(4)
Procedures	91	(4)
Side 1 --- Level 4 Support Level	95	(12)
Work Products	95	(8)
Work Product Template	97	(1)
Work Product Inspection Checklist	98	(2)
Suggested Roles --- Criteria	100	(1)
Entry Criteria	101	(1)
Inspection Criteria	101	(1)
Work Product Guidelines	102	(1)
Work Product Example(s)	103	(1)
Forms	103	(3)
Form Template	105	(1)
Form Inspection Checklist	105	(1)
Form Guideline	105	(1)
Form Example(s)	105	(1)
Project Records	106	(1)
Side 2 --- Training	107	(6)
Training Packages	107	(6)
General Training	108	(1)
Functional Area Training	109	(1)
Authority-Level Training	109	(1)
Repeatable-Level Training	109	(1)
Implementation-Level Training	110	(1)
Support-Level Training	110	(3)
Side 3 --- Process Traceability	113	(6)
Process Traceability for Compliance	113	(6)
SECTION II: Implementing The Software Process Model
Side 4 --- Process Repository Implementation	119	(6)
Web-Based Version-Control Process Repository	119	(6)
Separate Master Control from Web Presentation	119	(1)
Integrated Master Control with Web Presentation	120	(5)
Side 4 --- Intranet Web Implementation	125	(26)
Intranet Basics	125	(6)
Major Functional Breakdown for Process --- Don't Do This	131	(2)
Multi-Life Cycles for Process	133	(1)
Top-Level Root Web Page	133	(3)
Identification Portion	134	(1)
Schedulable Portion	135	(1)
Nonschedulable Portion	136	(1)
Segment Top-Level Web Page	136	(3)
Identification Portion	138	(1)
Schedulable Portion	138	(1)
Nonschedulable Portion	139	(1)
Phase Top-Level Web Page	139	(3)
Identification Portion	141	(1)
Schedulable Portion	141	(1)
Nonschedulable Portion	142	(1)
Activity Web Page	142	(2)
How Selector Web Page	144	(1)
Work Product Selector Web Page	145	(1)
Form Selector Web Page	146	(1)
Procedures	146	(5)
SECTION III: Using The Software Process Model
Users of the Software Process Model	151	(4)
Classes of Customers Using This Model	151	(4)
General Customer	151	(1)
Line/Project Management Customer	152	(1)
Lead/Practitioner Customer	153	(1)
Quality/Process-Group Customer	153	(2)
Metrics Collection Using This Software Process Model	155	(4)
Metrics Collection versus Presentation	155	(1)
Metrics Data Collection	155	(1)
Metrics Information Presentation	156	(3)
Schedule Management Using This Software Process Model	159	(6)
Schedule Planning versus Execution	159	(1)
Schedule Planning	160	(2)
Schedule Execution	162	(3)
Project Estimation Using This Software Process Model	165	(6)
General Project Estimation	165	(2)
Manual Estimation by Activity Lead	167	(4)
Time-Card Charging Using This Software Process Model	171	(4)
Subcontract Management Using This Software Process Model	175	(4)
Subcontractor Management Components	175	(1)
Supplier Selection	176	(1)
Supplier Agreement Management	177	(2)
Integrated Teams Using This Software Process Model	179	(6)
Integrated Teaming Concepts	179	(6)
SECTION IV: Deploying The Software Process Model
Deployment Foundation Issues	185	(12)
Establish Key Roles/Charter for Deployment	185	(3)
Ensure an Inspection Procedure Is in Place	188	(2)
Get at Pain Issues	190	(1)
An Implementation Technique for Getting at Pain Issues	191	(4)
Develop a Top-Level Life-Cycle Framework	195	(2)
Deployment Issues	197	(6)
General Deployment Issues	197	(2)
Deployment Issues for This Model	199	(1)
Identify Candidate Projects	200	(1)
Train Candidate Personnel	200	(1)
Assist Candidate Personnel	201	(1)
Conduct Postmortem --- Candidate Projects	201	(1)
Rollout to Organization	201	(2)
Post-Deployment Issues	203	(4)
Assist Organization Personnel	203	(1)
Collect Process Metrics	204	(1)
Inspection Procedure	204	(1)
Time-Card Association for Actual Charges	204	(1)
Conduct Postmortems --- Organization	205	(2)
Index	207