Demographic Differences in Organizations Current Research and Future Directions

by Tsui, Anne S.; Gutek, Barbara A.

• ISBN13: 9780739100561
• ISBN10: 0739100564
• Format: Hardcover
• Copyright: 1999-07-01
• Publisher: Lexington Books

Summary

Meticulously researched and authored by two respected scholars, this book addresses the problems and benefits associated with an increasingly diverse global workforce.

Author Biography

Anne S. Tsui is a professor and head of the Department of Management of Organizations at the School of Business and Management, Hong Kong University of Science and Technology. Barbara A. Gutek is a professor and head of the Department of Management and Policy at the University of Arizona

Table of Contents

List of Tables	ix
List of Figures	xi
Preface	xiii
Defining the Problem	1	(18)
Salient Dimensions of Diversity	3	(3)
A Demographic Profile of the Contemporary U.S. Workforce	6	(6)
Demographic Diversity in Organizations	12	(1)
Distinction between Demography and Diversity	13	(3)
Outline of the Book	16	(3)
Three Approaches to Demographic Analysis in Organizations	19	(6)
The Categorical Approach: Demography As Personal Traits	19	(2)
The Compositional Approach: Demography As Structural Properties of a Group	21	(2)
The Relational Approach: Demography As Social Relationships between an Individual and the Group	23	(1)
Summary	24	(1)
Research on Demographic Diversity	25	(22)
A Review of Demography Studies	27	(14)
Lessons from Demography Research	41	(5)
Conclusions	46	(1)
The Multiple Meanings of Demography	47	(14)
Demography As Social Information about People	48	(5)
Demography As a Source of Identity for the Individual	53	(6)
Summary	59	(2)
Understanding Vertical and Horizontal Pairs from a Demographic Point of View	61	(16)
The Nature of Demographic Differences in Vertical Dyads	62	(9)
Demographic Differences in Horizontal Dyads	71	(2)
Provider--Customer Dyads	73	(2)
Summary	75	(2)
Understanding Demographic Diversity in Groups	77	(24)
Nature of Demographic Diversity in Work Groups	78	(2)
Implications of Demographic Diversity for Relatively Permanent Organizational Groups: Research Findings	80	(15)
Implications of Demographic Diversity for Temporary Groups: Research Findings	95	(3)
Summary	98	(3)
Understanding Demographic Diversity in Organizations	101	(16)
Nature of Demographic Diversity in Organizations	102	(1)
Implications of Demographic Diversity in Organizations: Research Findings	103	(12)
Conclusion	115	(2)
Demographic Diversity in the International Arena: The Chinese Case	117	(14)
The Meaning of Guanxi	118	(7)
Research Evidence on Guanxi and Relational Demography	125	(3)
Future Directions	128	(3)
An Integrative Framework of Demographic Diversity in Organizations	131	(14)
Visible versus Non-visible Demographic Factors	131	(3)
Mediating Processes	134	(1)
Effects or Outcomes	135	(1)
The Moderating Role of the Context	136	(3)
Antecedents of Demographic Diversity in Organizations	139	(1)
Propositions on the Integrative Framework	140	(2)
Summary	142	(3)
Managing Demographic Diversity	145	(26)
Personal Strategies for Managing Demographic Differences	146	(7)
Dyad-Level Strategies for Managing Demographic Diversity	153	(3)
Group Strategies for Managing Demographic Diversity	156	(6)
Organizational Strategies for Managing Demographic Diversity	162	(6)
Summary	168	(3)
Directions for Future Research	171	(8)
Important Demographic Issues Requiring More Research	172	(6)
Conclusion: Partnership and Collaboration for New Knowledge	178	(1)
Conclusion	179	(6)
Demographic Diversity As an Organizational Asset: The Value of Differences	180	(2)
Demographic Diversity As a Personal Asset: The Value of Uniqueness	182	(2)
The End Is Where It Begins	184	(1)
References	185	(14)
Index	199	(4)
About the Authors	203