Greg Brue is the CEO of Six Sigma Consultants and a Six Sigma Master Black Belt. Brue and his expert team have successfully applied the Six Sigma methodology to more than 1,000 business and manufacturing processes.
Preface | p. ix |
What Is Design for Six Sigma? | p. 1 |
Six Sigma: The Basics | p. 1 |
Design for Six Sigma | p. 4 |
Design for Six Sigma Defined and Explained | p. 8 |
Myths About DFSS | p. 10 |
Manager's Checklist for Chapter 1 | p. 12 |
Why Do Design for Six Sigma? | p. 14 |
Why New Products and Services Fail | p. 14 |
DFSS and the Customer | p. 16 |
DFSS and Quality | p. 17 |
DFSS and Time | p. 18 |
DFSS and the Bottom Line | p. 19 |
Competitive Advantages | p. 22 |
More Than Just Tools | p. 24 |
Manager's Checklist for Chapter 2 | p. 26 |
Core of Design for Six Sigma | p. 28 |
The IDOV Method | p. 32 |
P--Plan/Prerequisites Phase | p. 33 |
I--Identify Phase | p. 39 |
D--Design Phase | p. 46 |
O--Optimize Phase | p. 49 |
V--Verify/Validate Phase | p. 51 |
The Basics by Any Name | p. 52 |
Manager's Checklist for Chapter 3 | p. 53 |
Design for Six Sigma Metrics | p. 54 |
What Should You Measure? | p. 56 |
Standards | p. 58 |
Question Everything | p. 62 |
Measurement Reliability and Validity | p. 64 |
Financial Linkage of Metrics and Results | p. 66 |
Guidelines for Metrics | p. 66 |
Some Statistics | p. 72 |
Other Important Factors | p. 78 |
Conclusion | p. 78 |
Manager's Checklist for Chapter 4 | p. 79 |
People and Resources | p. 81 |
Key Players and the DFSS Infrastructure | p. 81 |
Executive Leaders | p. 82 |
Champion | p. 84 |
Master Black Belt | p. 86 |
Black Belts | p. 88 |
Green Belts | p. 90 |
Team Members | p. 92 |
Teamwork | p. 94 |
Rewards and Recognition | p. 95 |
Consultants | p. 97 |
On to Implementing | p. 98 |
Manager's Checklist for Chapter 5 | p. 101 |
Implementing DFSS Successfully | p. 103 |
CEOs and Executive Managers | p. 104 |
Executive Managers | p. 106 |
Executive Managers and Champions | p. 106 |
Champions | p. 108 |
Managers | p. 110 |
Obstacles | p. 111 |
Causes of Failure | p. 112 |
Recommendations | p. 115 |
Lessons Learned | p. 117 |
Manager's Checklist for Chapter 6 | p. 119 |
DFSS Tools, Part 1 | p. 120 |
Phase-Gate Project Reviews | p. 121 |
Benchmarking | p. 123 |
Measurement System Analysis | p. 123 |
Voice of the Customer (VOC) | p. 125 |
Quality Function Deployment (QFD) | p. 127 |
DFSS Scorecards | p. 133 |
Pugh Concept Selection Technique | p. 134 |
Design for X (DFx) | p. 138 |
Manager's Checklist for Chapter 7 | p. 141 |
DFSS Tools, Part 2 | p. 143 |
Failure Modes and Effects Analysis (FMEA) | p. 143 |
Anticipatory Failure Determination (AFD) | p. 147 |
Poka-Yoke | p. 148 |
Process Capability and Performance Studies | p. 149 |
Multi-Vari Analysis | p. 152 |
Design of Experiments (DOE) | p. 154 |
Monte Carlo Simulation | p. 157 |
Robust Design: Taguchi Methods | p. 158 |
Tolerance Design and Tolerance Analysis | p. 160 |
Control Plan | p. 160 |
Tools, Tools, and More Tools | p. 161 |
Manager's Checklist for Chapter 8 | p. 162 |
How to Sustain Design for Six Sigma | p. 164 |
After 99.99966%, What Next? | p. 164 |
Keeping the Capability | p. 166 |
Keep the Customers in Mind and Involved | p. 166 |
Make the Most of What You Know | p. 167 |
Vision and Leadership | p. 168 |
Infrastructure, Reinforcement, and Control | p. 169 |
Organizational Culture | p. 171 |
Into Every Area | p. 176 |
Expanding DFSS Beyond the Organization | p. 180 |
Manager's Checklist for Chapter 9 | p. 181 |
Index | p. 183 |
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