Design for Six Sigma Memory Jogger : A Pocket Guide of Tools and Methods for Robust Processes and Products

by Ginn, Dana

• ISBN13: 9781576810477
• ISBN10: 157681047X
• Format: Paperback
• Copyright: 2003-02-01
• Publisher: Goal Q P C Inc

Summary

Based on the Define-Measure-Analyze-Design-Verify (DMADV) model, The Design for Six Sigma Memory Jogger guides you, step-by-step, through the process and clearly and concisely presents tools for: identifying the Voice of the Customer, prioritizing Critical to Quality Characteristics, and creating High-Level and Detailed Design Elements, assessing risks, testing designs and validating process capability. Using The Design for Six Sigma Memory Jogger as both a teaching tool and performance support aid, team members will hit the ground running, map their next steps, use tollgate reviews to report progress, and document their project through storyboards. Portable, concise easy to read and packed with wisdom, The Design for Six Sigma Memory Jogger allows team members to know how they fit in and enables them to make a maximum contribution to the project team.

Table of Contents

Foreword	iv
Six Sigma Overview	1	(20)
The DMADV Methodology	21	(4)
Define	25	(34)
Develop the Charter	28	(10)
Develop the Project Plan	38	(7)
Develop the Organizational Change Plan	45	(7)
Identify Risks	52	(3)
Hold a Tollgate Review	55	(4)
Measure	59	(62)
Understand the Voice of the Customer	61	(32)
Translate the VOC Needs into Requirements (CTQs)	93	(6)
Prioritize the CTQs	99	(12)
Reassess the Risk	111	(8)
Hold a Tollgate Review	119	(2)
Analyze	121	(34)
Identify the Key Functions	123	(2)
Prioritize the Functions	125	(3)
Generate the Concepts	128	(15)
Evaluate and Select the Concepts	143	(4)
Review the Concepts	147	(5)
Hold a Tollgate Review	152	(3)
Design	155	(80)
Identify and Prioritize the High-Level Design Elements	159	(5)
Develop the Design Requirements	164	(7)
Develop the High-Level Design	171	(9)
Test the High-Level Design	180	(28)
Identify and Prioritize the Detailed Design Elements	208	(4)
Develop the Detailed Design	212	(2)
Test the Detailed Design	214	(6)
Develop the Process Management Plans	220	(7)
Review the Pre-Pilot Design	227	(5)
Hold a Tollgate Review	232	(3)
Verify	235	(22)
Conduct and Evaluate the Pilot	237	(4)
Implement the Design	241	(12)
Close the Project	253	(4)
Appendix	257