Designing and Managing Programs : An Effectiveness-Based Approach

by Peter M. Kettner

• ISBN13: 9781412951951
• ISBN10: 141295195X
• Edition: 3rd
• Format: Paperback
• Copyright: 2007-11-19
• Publisher: SAGE Publications, Inc
• More Book Details
• Purchase Benefits

Summary

Designing and Managing Programs: An Effectiveness-Based Approach, Third Edition , is an updated version of THE classic book on program management and design. This new edition is written in a deliberate manner that has students following the program planning process in a logical manner. Students will learn to track one phase to the next, resulting in a solid understanding of the issues of internal consistency and planning integrity. The book's format guides students from problem analysis through evaluation, enabling students to apply these concepts to their own program plans. New to this Edition Includes a chapter on theory : Students will be given clear guidance on applying theory in their approach to planning and understanding the social problem. Uses a consistent example throughout the text : Theoretical concepts are applied consistently to one example throughout the book for easier comprehension. Brings the technology discussion up-to-date : Data collection, processing, aggregating, and reporting practices are updated so they are consistent with current technology as used in most states, communities, and social services agencies. Accompanied by High-Quality Ancillaries! Instructor's Resource CD: An instructor's guide provides suggested assignments and power point presentations. Intended Audience This is an excellent core textbook for advanced undergraduate and graduate course such as Program Planning, Grant Writing, and Program Evaluation in the departments of social work, public administration, and business administration. It is also a valuable resource for social work practitioners.

Table of Contents

Preface

Assessing Current Practices

Contemporary Issues in Social Service Program Planning and Administration

Chapter Overview

The Era of Accountability

The Logic Model

Community Focus

The Issue of Effectiveness

Assessing an Existing Program

What Is Effectiveness-Based Program Planning?

Using Effectiveness Principles to Understand Existing Programs

Problem Analysis/Needs Assessment

The Contribution of Theory to Program Planning

Chapter Overview

The Use of Theory in Program Planning

Theory of Practice

Theory in Practice

Theory of Program Planning

Types of Planning

Theory in Program Planning

Understanding Social Problems

Chapter Overview

Addressing Social Problems

Stating Problems as Solutions

The Need for a New Approach

Identifying a Social Condition

Defining Problems

Frameworks for Problem Analysis

Needs Assessment: Theoretical Considerations

Chapter Overview

The Concept of Need

Theoretical Understandings of Need

Needs Assessment and the Planning Process

Factors Influencing the Definition of Need

Different Perspectives on Need

Need Categories and the Planning Process

Determining Who Is in Need

Two Major Problems: Reliability and Availability of Data

Needs Assessment: Approaches to Measurement

Chapter Overview

Methodologies Used in Measuring Need

Extrapolating From Existing Studies (Normative Need)

Using Resource Inventories (Normative Need)

Using Service Statistics (Expressed Need)

Conducting a Social Survey (Perceived Need)

Holding a Public Forum (Perceived Need)

Selecting the Best Method

Approaches Useful for Locating Concentrations of High-Risk Groups

Concluding Comments on Needs Assessment

Planning, Designing, and Tracking The Intervention

Selecting the Appropriate Intervention Strategy

Chapter Overview

The Program Hypothesis

Types of Program Hypotheses

The Process of Developing a Program Hypothesis

Program Hypotheses and the Idea of Consequences

From Program Hypothesis to Service

Incorporating Problem Analysis Into Program Design

Setting Goals and Objectives

Chapter Overview

Goals and Objectives: A Framework for Action

From Program Hypothesis to Goals and Objectives

The Function of a Mission Statement

The Formulation of Goals

The Formulation of Objectives

Requirements for All Objectives

Outcome Objectives

Process Objectives and Activities

Integrating Outcome Objectives, Process Objectives, and Activities

Designing Effective Programs

Chapter Overview

The Significance of Program Design

Designing the Elements of a System

Defining the Elements of a Program

The Relationship Between Objectives and System Components

Specifying the Program Hypothesis

Using Management Information

Chapter Overview

Documentation Practices in Social Services

Designing a Data Collection System for a Program

Calculating The Costs and Value of The Intervention

Budgeting for Control, Management, and Planning

Chapter Overview

The Differences Between Budgeting and Accounting

The Principal Purposes of Budgeting

Budgeting and the Systems Framework

Models of the Budgetary Process

Major Budgeting Systems

Dealing With Revenue Increases and Decreases

Budgeting in Social Service Agencies Today

Line-Item, Functional, and Program Budgeting Systems

Chapter Overview

The Focus of Major Budgeting Systems

Line-Item Budgeting Systems

The Link Between Line-Item Budgeting and Functional and Program Budgeting

Functional Budgeting Systems

Program Budgeting Systems

A Comprehensive Budgeting System

Performance Measurement, Monitoring, and Program Evaluation: Data Requirements

Chapter Overview

The Link Between Performance Measurement, Monitoring and Evaluation, and Management Information Systems

Feedback and Self-Evaluating Systems

Performance Measurement

Monitoring

Program Evaluation

Program Data Requirements

Performance Measurement, Monitoring, Program Evaluation, and Program Data

The Utility of Performance Measurement, Monitoring, and Program Evaluation

Program Impact Evaluation and Hypothesis Testing

Chapter Overview

Differentiating Program Evaluation From Performance Measurement

Impact Program Evaluation

Impact Program Evaluation and Hypothesis Testing

Research Designs for Impact Program Evaluation

A Concluding Comment

About the Authors

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