Designing Usability into Medical Products

by Wiklund; Michael E.

• ISBN13: 9780849328435
• ISBN10: 0849328438
• Edition: 1st
• Format: Hardcover
• Copyright: 2005-02-11
• Publisher: CRC Press

Summary

Advocating a user-centered approach to medical technology design, Designing Usability into Medical Products covers the essential processes and specific techniques necessary to produce safe, effective, usable, and appealing medical systems and products. Written by experts on user-centered research, design, and evaluation, the book provides a range of alternative approaches to the subject. Wiklund and Wilcox explore how to make medical devices safe and effective by involving users in the design process. They discuss specific design and evaluation methods and tools, present case studies of user-friendly medical technologies and corporate human factors programs, and supply related resources for medical design professionals.The book conveys an in-depth understanding of the user-centered design process, covers design methods for FDA compliance, and offers guidance on performing a variety of hands-on user research, user interface design, and user interface evaluation. The authors make a compelling case for treating the user's needs and preferences as a top design priority, rather than an afterthought. They demonstrate that high-quality customer interactions with systems and products leads to effective medical diagnosis and treatment, increases the physical and mental well being of patients and caregivers, and leads to commercial success in a crowded marketplace.

Table of Contents

About This Book	xi
About the Authors	xv
Acknowledgments	xix
Foreword	xxi
General Principles and Processes
1. The Rising Bar - Medical Product Design Excellence	3	(8)
Michael E. Wiklund
2. The Role of Industrial Design and Human Engineering in the Design of Software-Driven Medical Products	11	(10)
Stephen B. Wilcox
3. Is Your Human Factors Program Ready for FDA Scrutiny?	21	(10)
Michael E. Wiklund
4. Human Factors Roundtable	31	(24)
5. User-Centered Medical Product Development and the Problem of Egocentrism	55	(6)
Stephen B. Wilcox
6. Ethnographic Methods for New Product Development	61	(12)
Stephen B. Wilcox
7. Time-Lapse Video Offers More Information in Less Time	73	(4)
Stephen B. Wilcox
8. Finding and Using Data Regarding the Shape and Size of the User's Body	77	(8)
Stephen B. Wilcox
9. Can You Trust What People Say?	85	(8)
Stephen B. Wilcox
10. Eight Ways to Kill Innovation	93	(10)
Stephen B. Wilcox
11. Developing Testable Product Simulations: Speed Is of the Essence	103	(10)
Stephen B. Wilcox
12. Patient Simulators Breathe Life into Product Testing	113	(12)
Michael E. Wiklund
13. Return of the Renaissance Person: A Valuable Contributor to Medical Product Development	125	(6)
Stephen B. Wilcox
14. Patenting Software User Interfaces	131	(14)
Michael E. Wiklund
Design Methods and Guidance
15. The Vision Statement for Product Design - In Your Mind's Eye	145	(6)
Michael E. Wiklund
16. Making Medical Device Interfaces More User-Friendly	151	(10)
Michael E. Wiklund
17. Controlling Complexity	161	(8)
Michael E. Wiklund
18. Eleven Keys to Design Error-Resistant Medical Devices	169	(12)
Michael E. Wiklund
19. Designing a Global User Interface	181	(12)
Michael E. Wiklund
20. Why Choose Color Displays?	193	(10)
Michael E. Wiklund
21. Intuitive Design: Removing Obstacles Also Increases Appeal	203	(12)
Michael E. Wiklund
22. Medical Devices That Talk	215	(12)
Michael E. Wiklund
23. Home Healthcare: Applying Inclusive Design Principles to Medical Devices	227	(8)
Stephen B. Wilcox
24. Designing Usable Auditory Signals	235	(10)
Stephen B. Wilcox
25. Medical Device User Manuals: Shifting toward Computerization	245	(12)
Michael E. Wiklund
Corporate Human Factors Programs
26. User-Centered Design at Abbott Laboratories	257	(12)
Edmond W. Israelski and William H. Muto
27. User-Centered Design at Ethicon Endo-Surgery	269	(14)
Larry Spreckelmeier
Product Design Case Studies
28. Case Study: Personal Hemodialysis System	283	(8)
29. Case Study: Patient Monitor	291	(8)
30. Case Study: Development of a Contrast Medium Injector System for CT Scanning	299	(8)
31. Case Study: Remotely Controlled Defibrillator	307	(10)
Resources	317	(6)
Index	323