The Difference Engine

by Deering, Anne; Murphy, Anne

• ISBN13: 9780566080487
• ISBN10: 0566080486
• Format: Hardcover
• Copyright: 1998-08-01
• Publisher: Gower Pub Co

Table of Contents

List of figures	xi	(2)
Acknowledgements	xiii	(2)
Introduction	xv
Participative research	xvii	(2)
The journey ahead	xix
Part I: Understanding partners	3	(96)
1 A new kind of enterprise	3	(20)
The flight from control	5	(3)
Partnering purposes	8	(3)
Conventional prescriptions	11	(2)
Partnership enterprise	13	(2)
Enterprise architecture on the American railroads	15	(2)
Stories from the front	17	(3)
Summary	20	(1)
References	20	(3)
2 A new language for partnering	23	(28)
The Partnering Grid	26	(2)
Anatomy of the Partnering Grid	28	(17)
Story from the front: a tale of two partnerships	45	(4)
Summary	49	(1)
References	50	(1)
3 The origins of the grid	51	(18)
Organizational learning	53	(4)
Organizational activity	57	(4)
Learning and acting on the grid	61	(2)
Ways of seeing and knowing: interdisciplinary adventures	63	(5)
Summary	68	(1)
References	68	(1)
4 Searching for `fit'	69	(30)
Improving `fit'	70	(4)
Navigating the grid	74	(7)
Shifting patterns of power	81	(7)
Understanding each other	88	(6)
The language of the grid	94	(1)
Story from the front: use of symbols	94	(2)
Summary	96	(1)
References	96	(3)
Part II: Acting on common ground	99	(98)
5 Living with difference	99	(8)
Multiple visions	101	(2)
Acting without conviction	103	(1)
Discovering the common ground	104	(1)
Summary	105	(2)
6 Exploring common ground	107	(26)
The poverty of conventional strategy	108	(1)
Strategy and the grid	109	(7)
Emergent strategy	116	(1)
Structure as strategy	117	(3)
The next step	120	(1)
ARM's way	121	(4)
A new enterprise model	125	(1)
Story from the front: SEEBOARD	126	(4)
Summary	130	(1)
References	131	(2)
7 Trading in `common'sense	133	(26)
The importance of dialogue	137	(2)
From monologue to dialogue	139	(1)
Five principles of dialogue	140	(1)
Electronic dialogue	141	(4)
Getting there	145	(2)
ARM's partnering style	147	(4)
Stories from the front	151	(6)
Summary	157	(1)
References	157	(2)
8 Somebody at the helm	159	(26)
Leadership and the Partnership Grid	162	(2)
The case of the scientific research team	164	(4)
The new leadership	168	(1)
Leading by containing	169	(9)
From leaders to leadership systems	178	(2)
Story from the front: HHCL	180	(2)
Summary	182	(1)
References	183	(2)
9 On trust and conflict	185	(12)
Dimensions of trust	186	(2)
The case against partnering	188	(2)
Aspects of conflict	190	(1)
The Difference Engine	191	(2)
Partnering `lore'	193	(1)
Epilogue	194	(1)
Summary	195	(1)
References	195	(2)
Appendix A: Partnering Grid self-test	197	(4)
Appendix B: Ways of knowing	201	(6)
Appendix C: Tools for dialogue	207	(12)
Index	219