Summary

In a world of increasing polarization, Digital, Diverse & Divided shows us how to use cultural intelligence to bridge our divides and authentically connect with those around us.

The divides between us seem to keep growing no matter the issue—politics, race relations, religion, and the list goes on. Tackling polarization isn’t easy, but this book gives us tools to bridge our divides without forcing everyone to conform to the same thinking and behavior.

Cultural intelligence, a scientific model originally designed for working with people from different cultures, is ideally suited to bridge our polarizing differences. In Digital, Diverse & Divided, David Livermore, the leading expert on cultural intelligence, teaches us how to use the method he has taught global executives and foreign diplomats to navigate difficult conversations with anyone.

Livermore uses his renowned work in cultural intelligence to address everyday challenges such as these:

How should I respond to a racist comment?
What should I do when someone is completely closed to a different perspective?
How can I persuade polarized groups to move beyond “agree to disagree”?
How do I handle the emotional fatigue that comes with polarizing conversations and relationships?

Digital, Diverse & Divided combines groundbreaking research, riveting stories, and practical strategies that are proven to build a more culturally intelligent world for all of us.

Author Biography

David Livermore is a social scientist and thought leader devoted to the topics of cultural intelligence and global leadership. He’s the president and cofounder of the Cultural Intelligence Center in East Lansing, Michigan, and a research fellow at Nanyang Technological University in Singapore. Livermore spent twenty years in leadership positions with a variety of nonprofit organizations around the world and taught in numerous universities. He is a frequent speaker and adviser to leaders in Fortune 500s companies, nonprofits, and governments and has worked in more than one hundred countries.

Contents

Part I: Why Can’t We All Just Get Along?
1. Closer Than We Appear
2. Yet We’re So Different
3. And Then There’s You
Part II: Building a More Culturally Intelligent World
4. What’s Your CQ?
5. How to Navigate Polarizing Conversations
6. How to Compete with Robots
Part III: CQ Solutions for Polarized Worlds
7. Place
8. Race
9. Pronouns
10. G/god/s
11. Politics

Supplemental Materials

What is included with this book?

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Digital, Diverse & Divided How to Talk to Racists, Compete With Robots, and Overcome Polarization

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Summary

Author Biography

Table of Contents

Supplemental Materials

Rewards Program