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9780471618089

Dinosaur Brains

by ;
  • ISBN13:

    9780471618089

  • ISBN10:

    047161808X

  • Format: Hardcover
  • Copyright: 1989-03-20
  • Publisher: John Wiley & Sons Inc

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Supplemental Materials

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Summary

This book will help you deal with your employees and co-workers by giving you the keys to understanding the way their brains--and yours--work. Using the metaphor of the dinosaur brain, the authors detail a whole range of human responses dictated by a part of the human brain sometimes beyond our control. They then show you what to expect from that part of the brain and how to be prepared for it, including such problems as turf battles, reflexive competitiveness, and office courtship. Outlines the rules of ^lizard logic, and how to use them to your advantage.

Author Biography

Albert J. Bernstein, Ph.D., is a clinical psychologist and business consultant Sydney Craft Rozen is a writer and editor based in Bothell, Washington

Table of Contents

WHAT IS THE DINOSAUR BRAIN?
The Dinosaur Brain and Lizard Logic.
How the Dinosaur Brain Works.
THE RULES OF LIZARD LOGIC.
Get It Now!
The Triple F Response: Fight, Flight, or Fright.
Be Dominant!
Defend the Territory!
Get the Mate!
If It Hurts, Hiss!
Like Me, Good; Not Like Me, Bad.
USING LIZARD LOGIC.
Avoiding the Reptile Response.
Bad Moods and Internal Television.
Irritability.
Manipulation.
The Positive Uses of Anger.
Angry Clients.
The Customer Service Model.
Motivating Yourself and Your Employees.
Stress Is Not the Enemy.
Is Your Mind Out of Shape?
Long-Term Planning.
Making Waves.
It's Lonely at the Top.
The Captain Kirk Management Style.
The Mentor Relationship.
Why People Get Involved in Office Romances.
How to Save Yourself if Your Company Is ``One Big Happy Family''.
Corporate Juvenile Delinquents.
Dealing with Old Dinosaurs.
Labor and Management.
The Customer from Outer Space.
Gravity.
Habit and Ritual.
Management by Mind-Reading: The Case Against Bad Attitude.
How to Make Your Colleagues Mad at You.
Suggested Readings.
Index.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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