Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
Preface | p. xix |
Introduction | p. 1 |
The Challenges of Social Work | p. 3 |
The Mission of Social Work | p. 5 |
Purposes of Social Work | p. 5 |
Social Work Values | p. 8 |
Knowledge Base of Social Work Practice | p. 13 |
Practicing Competently: An Ethical Requirement | p. 15 |
Summary | p. 21 |
Internet Resources | p. 21 |
Internet Exercise | p. 21 |
Related Online Content | p. 22 |
Notes | p. 22 |
Direct Practice: Domain, Philosophy, and Roles | p. 23 |
Domain | p. 23 |
A Philosophy of Direct Practice | p. 27 |
Roles of Direct Practitioners | p. 27 |
Summary | p. 32 |
Internet Resources | p. 32 |
Related Online Content | p. 32 |
Notes | p. 32 |
Overview of the Helping Process | p. 33 |
Common Elements among Diverse Theorists and Social Workers | p. 33 |
The Helping Process | p. 34 |
The Interviewing Process: Structure and Skills | p. 43 |
Summary | p. 53 |
Internet Resources | p. 53 |
Related Online Content | p. 53 |
Notes | p. 53 |
Operationalizing the Cardinal Social Work Values | p. 54 |
The Interaction between Personal and Professional Values | p. 54 |
The Cardinal Values of Social Work | p. 54 |
Ethics | p. 61 |
Summary | p. 74 |
Internet Resources | p. 74 |
Related Online Content | p. 74 |
Skill Development Exercises in Managing Ethical Dilemmas | p. 74 |
Skill Development Exercises in Operationalizing Cardinal Values | p. 76 |
Notes | p. 78 |
Exploring, Assessing, and Planning | p. 79 |
Building Blocks of Communication: Communicating with Empathy and Authenticity | p. 81 |
Roles of the Participants | p. 81 |
Communicating about Informed Consent, Confidentiality, and Agency Policies | p. 86 |
Facilitative Conditions | p. 86 |
Empathic Communication | p. 87 |
Developing Perceptiveness to Feelings | p. 88 |
Accurately Conveying Empathy | p. 94 |
Responding with Reciprocal Empathy | p. 99 |
Authenticity | p. 106 |
Relating Assertively to Clients | p. 120 |
Summary | p. 125 |
Internet Resources | p. 125 |
Exercises in Responding Authentically and Assertively | p. 125 |
Skill Development Exercises in Empathic Communication | p. 127 |
Notes | p. 131 |
Verbal Following, Exploring, and Focusing Skills | p. 132 |
Maintaining Psychological Contact with Clients and Exploring Their Problems | p. 132 |
Verbal Following Skills | p. 133 |
Furthering Responses | p. 133 |
Paraphrasing Responses | p. 134 |
Closed- and Open-Ended Responses | p. 135 |
Seeking Concreteness | p. 140 |
Focusing: A Complex Skill | p. 148 |
Summarizing Responses | p. 156 |
Analyzing Your Verbal Following Skills | p. 159 |
Summary | p. 161 |
Internet Resources | p. 161 |
Related Online Content | p. 161 |
Notes | p. 162 |
Eliminating Counterproductive Communication Patterns | p. 163 |
Impacts of Counterproductive Communication Patterns | p. 163 |
Eliminating Nonverbal Barriers to Effective Communication | p. 163 |
Eliminating Verbal Barriers to Communication | p. 166 |
Gauging the Effectiveness of Your Responses | p. 175 |
The Challenge of Learning New Skills | p. 176 |
Summary | p. 178 |
Internet Resources | p. 178 |
Related Online Content | p. 178 |
Notes | p. 178 |
Assessment: Exploring and Understanding Problems and Strengths | p. 179 |
The Multidimensionality of Assessment | p. 179 |
Defining Assessment: Process and Product | p. 180 |
Assessment and Diagnosis | p. 182 |
Culturally Competent Assessment | p. 183 |
Emphasizing Strengths in Assessments | p. 186 |
Sources of Information | p. 188 |
Questions to Answer in Problem Assessment | p. 192 |
Summary | p. 205 |
Internet Resources | p. 205 |
Related Online Content | p. 205 |
Notes | p. 205 |
Assessment: Intrapersonal and Environmental Factors | p. 206 |
The Interaction of Multiple Systems in Human Problems | p. 206 |
Intrapersonal Systems | p. 206 |
Biophysical Functioning | p. 207 |
Assessing Use and Abuse of Medications, Alcohol, and Drugs | p. 210 |
Assessing Cognitive/Perceptual Functioning | p. 214 |
Assessing Emotional Functioning | p. 220 |
Assessing Behavioral Functioning | p. 225 |
Assessing Motivation | p. 227 |
Assessing Environmental Systems | p. 229 |
Written Assessments | p. 235 |
Summary | p. 238 |
Internet Resources | p. 238 |
Related Online Content | p. 238 |
Notes | p. 238 |
Assessing Family Functioning in Diverse Family and Cultural Contexts | p. 240 |
The Evolution of Family Systems | p. 240 |
Social Work Practice with Families | p. 241 |
Defining Family | p. 241 |
Family Stressors | p. 242 |
A Systems Framework for Assessing Family Functioning | p. 244 |
Systems Concepts | p. 246 |
Family Rules | p. 247 |
Content and Process Levels of Family Interactions | p. 251 |
Assessing Problems Using the Systems Framework | p. 255 |
Dimensions of Family Assessment | p. 256 |
Summary | p. 281 |
Internet Resources | p. 281 |
Related Online Content | p. 281 |
Notes | p. 282 |
Forming and Assessing Social Work Groups | p. 283 |
Classification of Groups | p. 284 |
Formation of Treatment Groups | p. 285 |
Assessing Group Processes | p. 297 |
Formation of Task Groups | p. 309 |
Summary | p. 311 |
Internet Resources | p. 311 |
Related Online Content | p. 312 |
Notes | p. 312 |
Negotiating Goals and Formulating a Contract | p. 313 |
Goals | p. 313 |
Measurement and Evaluation | p. 332 |
Contracting | p. 343 |
Summary | p. 349 |
Internet Resources | p. 354 |
Related Online Content | p. 354 |
Notes | p. 354 |
The Change-Oriented Phase | p. 355 |
Planning and Implementing Change-Oriented Strategies | p. 357 |
Planning Goal Attainment Strategies | p. 357 |
Models of Practice | p. 362 |
The Task-Centered System | p. 363 |
Crisis Intervention | p. 380 |
Cognitive Restructuring | p. 391 |
Solution-Focused Treatment | p. 403 |
Summary | p. 407 |
Internet Resources | p. 408 |
Related Online Content | p. 408 |
Notes | p. 408 |
Developing Resources, Planning, and Advocacy as Intervention Strategies | p. 409 |
Defining Macro Practice | p. 410 |
Opportunities and Challenges | p. 412 |
Developing and Supplementing Resources | p. 417 |
Utilizing and Enhancing Support Systems | p. 421 |
Advocacy and Social Action | p. 425 |
Social Planning/Community Organization | p. 432 |
Strategies and Skills of Community Intervention | p. 433 |
Improving Institutional Environments | p. 437 |
Organizational Environments | p. 438 |
Service Coordination and Interorganizational Collaboration | p. 448 |
Macro Practice Evaluation | p. 455 |
Summary | p. 456 |
Internet Resources | p. 456 |
Related Online Content | p. 456 |
Notes | p. 456 |
Enhancing Family Relationships | p. 457 |
Approaches to Work with Families | p. 457 |
Initial Contacts | p. 459 |
Orchestrating the Initial Family Session | p. 462 |
Intervening with Families: Cultural and Ecological Perspectives | p. 471 |
Intervening with Families: Focusing on the Future | p. 475 |
Giving and Receiving Feedback | p. 476 |
Intervening with Families: Strategies to Modify Dysfunctional Interactions | p. 480 |
Intervening with Families: Modifying Misconceptions and Distorted Perceptions | p. 489 |
Intervening with Families: Modifying Dysfunctional Family Alignments | p. 491 |
Summary | p. 493 |
Internet Resources | p. 494 |
Related Online Content | p. 494 |
Intervening in Social Work Groups | p. 495 |
Stages of Group Development | p. 495 |
The Leader's Role in the Stages of Group Development | p. 498 |
Intervention into Structural Elements of a Group | p. 499 |
Leader Interventions across Stages of Group Development | p. 505 |
New Developments in Social Work with Groups | p. 515 |
Work with Task Groups | p. 517 |
Summary | p. 519 |
Internet Resources | p. 520 |
Related Online Content | p. 520 |
Notes | p. 520 |
Additive Empathy, Interpretation, and Confrontation | p. 521 |
The Meaning and Significance of Client Self-Awareness | p. 521 |
Additive Empathy and Interpretation | p. 522 |
Confrontation | p. 528 |
Summary | p. 536 |
Internet Resources | p. 537 |
Related Online Content | p. 537 |
Skill Development Exercises in Additive Empathy and Interpretation | p. 537 |
Skill Development Exercises in Confrontation | p. 538 |
Notes | p. 541 |
Managing Barriers to Change | p. 542 |
Barriers to Change | p. 542 |
Relational Reactions | p. 542 |
Managing Opposition to Change | p. 559 |
Summary | p. 565 |
Internet Resources | p. 565 |
Related Online Content | p. 566 |
Skill Development Exercises in Managing Relational Reactions and Opposition | p. 566 |
Notes | p. 567 |
The Termination Phase | p. 569 |
The Final Phase: Evaluation and Termination | p. 571 |
Evaluation | p. 571 |
Termination | p. 573 |
Consolidating Gains and Planning Maintenance Strategies | p. 581 |
Summary | p. 584 |
Internet Resources | p. 584 |
Related Online Content | p. 584 |
Notes | p. 585 |
References | p. 587 |
Author Index | p. 309 |
Subject Index | p. 617 |
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