Discipline Without Punishment

by Grote, Dick

• ISBN13: 9780814473306
• ISBN10: 081447330X
• Edition: 2nd
• Format: Paperback
• Copyright: 2006-03-10
• Publisher: Amacom Books

Summary

First published in 1995, this all-time classic of performance management is now updated with a chapter on solving attitude problems, a revised chapter on termination and more.

Author Biography

Dick Grote (Addison, TX) is Chairman and CEO of Grote Consulting Corp., and the author of The Complete Guide to Performance Appraisal, The Performance Appraisal Question and Answer Book, and Forced Ranking: Making Performance Management Work. His articles have appeared in Harvard Business Review, The Wall Street Journal , and many other publications.

Table of Contents

1. The Birth of Discipline Without Punishment	1	(26)
Part I: Building Superior Performance	27	(32)
2. Recognizing Good Performance	29	(16)
3. Solving People Problems	45	(14)
Part II: Performance Improvement	59	(64)
4. Preparing for a Performance Improvement Discussion	61	(26)
5. Conducting the Performance Improvement Discussion	87	(36)
Part III: Discipline Without Punishment	123	(116)
6. The Mechanics of Discipline Without Punishment	125	(19)
7. Decision Making Leave	144	(24)
8. Discharge	168	(13)
9. Solving Attendance and Attitude Problems	181	(16)
10. The Administration of the Discipline System	197	(14)
11. Creating a Discipline Without Punishment System	211	(28)
Appendix A. Discussion Worksheet: Pre-Meeting Checklist	239	(2)
Appendix B. Discussion Worksheet: Post-Meeting Summary	241	(2)
Appendix C. Sample Memo: Reminder 2	243	(2)
Appendix D. Sample Memo: Decision Making Leave	245	(2)
Appendix E. Sample Policy Matrix	247	(2)
Index	249	(8)
About the Author	257